"As English only speakers we really enjoyed our time at BaliAn even though most of the staff spoke only a small amount of English. They really looked after us, and with the use of Google Translate we managed to get things sorted out very quickly.
This is a really lovely hotel, quiet and great to get away from the busy hustle bustle of Tokyo. Be aware that it is about 1km from the train station that takes you directly into Tokyo (Shibuya) but you can get a Uber or a bus there quite easily (or...
"We try to stay here whenever we are in this part of town, mainly because of the real onsen that they have.
Other things I like: potable water right out of the faucet in the bathroom, overall cleanness, and closed to stores and train stations. "
"Conveniently located in Shibuya on a shopping and eating/drinking side of the area. A bit outside of the busy streets yet closed enough to reach anywhere with ease. Expecting old Japanese business hotel style and you will get it. No fancy stuff here but all essentials well provided. "
