Hermitage-Sandyville Packages (Flight + Hotel)

Our room was....iffy. The mirror in the bathroom had considerable rust, as did the hardware on the bathroom door. The walls are paper-thin; we heard everything happening in the room above us. There was an electrical outlet hanging out of the wall, which was obviously dangerous. The lights in the lamps flickered. The shower had mold. The shade for one of the windows was totally broken and could not open to allow light in, making for a very dark room in the daylight. Did not feel like I got what I paid for.

My fav spot in all of NYC!

The balcony we got was a view of ugly dirty rooftops with air conditioners and nothing more than that.. I would love to give this property of five star review but the fact of the matter is the picture is make the rooms look much bigger than they are. It doesn't say much about the sink being in the middle of the room and not having an actual bathroom. The beds are extremely hard and the quarters are close. For a boutique hotel with somebody who's not picky about the beds and just wants to be in Little Italy I'm sure it's fine but for us it would not work but I'm extremely grateful that they gave us a refund despite the fact that it was a non-refundable booking. I also credit Expedia and our platinum membership for that. The front desk and the management was very helpful with that and I appreciated it very much. If not for that it would have ruined our whole trip cuz I was traveling with my mother and we have specific needs. So Props to them for that.

Beautiful hotel with great views of the city. Wonderful staff. Zou Zous restaurant in the hotel is really good. We stayed in the deluxe king and there was ample drawer space to unpack. There are 2 Starbucks steps from the hotel and many outdoor seating areas around the hotel. The 7 train is 1 short block away, and Hudson Yards is across the street. We loved it!

A perfect place to stay!!