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"Spotless room, knowledgable polite staff"

"Everything and everyone was fantastic. Thank you!"

"The room is excellent, clean, microwave, bed is comfortable and especially bathroom is really good! Staff are very friendly and look after me very well! Always come back to Ciloms hotel and very recommended! "

"Very nice hotel that you can walk to from the airport. The rooms are spacious and luxurious. Great for longer layovers or being close to the airport for an early morning flight. I’ve stayed at 3 different ParkRoyal hotels and they are always reliable, nice accommodations."

"What a really nice room! Spotless. Really nice staff. Lovely breakfast buffet. Easy shuttle back to the airport in the morning. We were dropping off a rental car and swung by the hotel first and parked in the underground parking. They validated our parking ticket so we could park for free for about 20 minutes to check in and drop off our luggage before going back to take the car to the drop off point. Then we walked back from the terminal to the hotel, which was fine but a little confusing...

"Great hotel and staff were very friendly "

"We loved our stay at The Lyall. The room was stylish and generous - and very clean! The staff were welcoming and always helpful during our stay. And the location of the hotel was perfect, just off the shops and cafes of Toorak Rd. The only thing we missed at The Lyall was a gym."

"Excellent hotel "

"Great customer service and friendly staff. Highly recommended "

"Staff was amazing! Great location. Nice room"

"very reasonable person at check in, allowing 30 minute late check out to accomodate my afternoon flight, helpful shuttle driver, nice ppl serving dinner at its restaurant."

"Clean room, breakfast was great! Staff were amazing. "

"A very cool hotel in a great location, right on the waterfront. Friendly and helpful staff, clean and well appointed room, AMAZING gym, great bar, cafe and restaurant. Sadly we didn’t have time to experience the spa but it looked lovely! We would definitely stay again :). "

"It was lovely and clean. The staff were very welcoming when we arrived."

"Great gym, location and wonderful breakfast service "

"Staff was amazing. The location close to theatre and the Bar were also very good. Valet parking was excellent and very efficient. Loved our stay there."

"Having construction near the hotel."

"Clean, modern room. Friendly staff "

"Yes, the room was spotless; looking fresh and new. Spacious and well equipped; huge TV and comfortable bed with smooth sheets. In fact, the whole hotel took the appearance of somewhere normally priced well above what I paid. Lastly, the hotel staff had the courtesy and initiative to call me.afyer I had left a phone charger in the room; which I was able to collect."

"Excellent location, comfortable bed, large room , helpful staff and delicious breakfast."