"Tried to give this place grace, unfortunately we have run out. Came into our room to find someone else’s used towels in our bathroom. Let the front desk know & chalked up to “oh they probably forgot to close the door to see that”. Okay. Requested our room be properly cleaned the next day. Then there was dirt underneath the blankets they place at the end of the beds. Strike 2. Then we put our kids in the shower & found hair all over the shower stall, & someone else’s box of soap still in there. Our shower was NOT cleaned & I am sorry, but for $330/night, our shower should AT LEAST be cleaned. Got in bed at 10:30pm & our sheets were stained, a giant yellow spot on one side, stains all over the sheets, pillow cases were yellow. We asked for room service to come change our sheets because I draw the line at sleeping in filth. Overall, I would never recommend staying here & it just makes me question staying in the national parks lodging all together, especially for the price. We are incredibly bummed & know they could be doing better. Double beds for a family is not ideal, and when you can see the queen size head board behind it, it makes you wonder why that changed. Unfortunately, once our beds were remade, the yellow sheets did not change. Just gross. Dust all over everything. It is TINY. Photos make it look brighter and more roomy. You hear everything around and above you. Photos show a keurig, it is not. We are so sad :("
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