Verified review
10/10 Excellent
Verified traveller
5 Jan 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Aparthotel
Palmo Service Apartment 1
Property class: 3
Photo gallery for Palmo Service Apartment 1
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Palmo Service Apartment 1. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
Reviews
8.48.4 out of 10
Very good
Popular amenities
- Kitchen
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Laundry room
- Outdoor space
Add dates for prices
About this property
Palmo Service Apartment 1
- Aparthotel near West Lake
- At Palmo Service Apartment 1, you can look forward to a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services.
- Additional perks include:
- Bike hire, a round-trip airport shuttle (surcharge) and a porter/bellboy
- A lift, tour/ticket information and a TV in reception
- Luggage storage, a 24-hour front desk and a front desk safe
- Room features
- All guest rooms at Palmo Service Apartment 1 offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
- Other amenities include:
- Bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Balconies, kitchenettes and full-sized fridge/freezers
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About the area
Ngoc Ha, a neighbourhood in Hanoi, is home to this aparthotel. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Thu Le Park and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
13 Ngo 19 Lieu Giai, Quan Ba Dinh, Hanoi
What's nearby
Lotte Center Hanoi5 min walk - 0.5 km
Van Phuc Diplomatic Corps5 min walk - 0.5 km
West Lake16 min walk - 1.4 km- Embassy of Japan2 min walk - 0.2 km
- Embassy of the Republic of Korea5 min walk - 0.5 km
Getting around
- Cầu Giấy Station2 min drive
- Hanoi Railway Station4 min drive
- Hanoi (HAN-Noi Bai Intl.)31 min drive
Restaurants
- Other 8 Hours2 min walk
- Hải Sản Phố3 min walk
- Kumo Ramen4 min walk
- Joma Bakery Café3 min walk
- Senté: The Flavor of Lotus - The Metro4 min walk
Frequently asked questions
Is Palmo Service Apartment 1 pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palmo Service Apartment 1?
This property doesn't offer parking.
What time is check-in at Palmo Service Apartment 1?
Check-in begins at 2 PM.
What time is check-out at Palmo Service Apartment 1?
Checkout is at noon.
Does Palmo Service Apartment 1 provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A per person fee applies.
Where is Palmo Service Apartment 1 located?
Located in Ngoc Ha, this aparthotel is within 1 mi (2 km) of Embassy of Japan and West Lake. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 3 miles (5 km). Cầu Giấy Station is 20 minutes by foot and Cát Linh Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Palmo Service Apartment 1 Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
8.4
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 10 out of 17 reviews
10 - Excellent
10
Rating 8 - Good. 3 out of 17 reviews
8 - Good
3
Rating 6 - Okay. 2 out of 17 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 17 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 17 reviews
2 - Terrible
1
Reviews
Verified review
4/10 Poor
Verified traveller
17 Sep 2019
Disliked: Staff & service
オーバーブッキングで入れないと当日に連絡があり、宿泊できませんでした。
Stayed 1 night in Sep 2019
Verified review
2/10 Terrible
^^
30 Aug 2019
Disliked: Staff & service
The staff took a picture of my passport without explanation or agreement. Although I requested him to erase it, he said he is also doing this for others. Even, it seems like he took pictures of other guest's luggages. He barely speak English so it was hard to communicate. It was very unpleasant experiences for me. Moreover, because of weather condition, indoor has unpleasant smell although air-conditioned. If you can accept these conditions, stay there. I won't stay there in the future.
Stayed 2 nights in Aug 2019
Verified review
10/10 Excellent
Verified traveller
25 Aug 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜中出入りする時に門の鍵を開ける面倒な作業があ るが、自由さがあり、とても便利でした。
これからハノイの定宿にしたいと思います。
Stayed 2 nights in Aug 2019
Verified review
10/10 Excellent
Tony
22 Aug 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Service Apartment, With Living room and Bed Room. And Free Laundry
Stayed 14 nights in Aug 2019
Verified review
10/10 Excellent
Verified traveller
11 Jun 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張する者にとって最高
Stayed 3 nights in Jun 2019
Verified review
10/10 Excellent
Verified traveller
20 May 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自宅のような快適さ
自宅に居るレベルの快適さでした。
どうやら洗濯もしてもらえるみたいです。
唯一の弱点は、エレベーターが1階からでは無く2階からと言うこと。
それ以外は言うこと無いです。
此方のエリアに用事があるときは、また宿泊すると思います。
Stayed 4 nights in May 2019
Verified review
10/10 Excellent
Verified traveller
28 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment!
The stay was easy. Easy check in, easy access, and easy checkout. The staff was available but just allowed me to come and go without interuption, which is nice. The housekeeping was amazing.
The apartment was conveniently located. It had the services of a hotel, but the convenience of a home. It was really nice!
Stayed 4 nights in Feb 2019
Verified review
10/10 Excellent
YOSHI
8 Jan 2019
Liked: Cleanliness, property conditions & facilities
日本の テレビが見れ室内も清潔だった
Stayed 8 nights in Dec 2018
Verified review
8/10 Good
naish
22 Mar 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ランドリーサービス付き
部屋は快適。
ランドリーサービス付きなので長期滞在でも安心です。
朝食をつければ、毎朝7時30分に部屋まで朝食を届けてくれます。
Stayed 8 nights in Mar 2018
Verified review
8/10 Good
Verified traveller
11 Mar 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien mais un peu elpigné
Arrivée un peu chaotique à cause d'une panne de courant. Appartement pratique et confortable, on apprécie la surface, le salon sépare de la chambre. Petit déjeuner et service de laverie compris dans le prix. Dommage qu'une chemise ne soit pas revenue... hôtel un peu loin des centres d'intérêt
Stayed 4 nights in Mar 2018
Verified review
10/10 Excellent
Surachai
29 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Verified review
6/10 Okay
wai chuen
27 Jan 2020
Stayed 3 nights in Jan 2020
Verified review
8/10 Good
Verified traveller
23 Sep 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Verified review
10/10 Excellent
BYUNGKWON
6 Dec 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Nov 2018
Verified review
6/10 Okay
Verified traveller
2 Dec 2018
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2018
Verified review
10/10 Excellent
Huan-Lin
17 Nov 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018