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La Sinfonia Citadel hotel and Spa

4.0 star property
Travelers find serenity at this Hanoi retreat with rooftop views and rejuvenating spa treatments that offer a peaceful escape from city exploration

Choose dates to view prices

La Sinfonia Citadel Hotel and Spa provides a calm haven in bustling Hanoi. Guests can relax with panoramic rooftop views, book treatments at La énMay Spa, or savor fusion dishes at Chestnet Restaurant. The attentive staff consistently earns praise from visitors.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is ฿1,411
฿1,600 total
includes taxes & fees
17 Jun - 18 Jun

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite City View

Junior Suite City View | Minibar, in-room safe, desk, blackout curtains

Junior Suite City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout curtains

Executive Double/Twin Room (Internal window)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for La Sinfonnía Suite

Minibar, in-room safe, desk, blackout curtains

La Sinfonnía Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout curtains

Deluxe Double/Twin Room (Internal window)

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Terrace Suite City View

Terrace Suite City View | Minibar, in-room safe, desk, blackout curtains

Terrace Suite City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Located in Hoan Kiem, a neighbourhood in Hanoi, La Sinfonia Citadel hotel and Spa is in the entertainment district. Hoa Lo Prison Museum and Vietnam Women's Museum are cultural highlights, while Temple of Literature is a notable landmark. St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are two other places to visit that come recommended. Visit our Hanoi travel guide
Map
No. 12 - 14 Dinh Ngang Street, Cua Nam Ward, Hanoi

What's nearby

  • Train street
    Train Street
    1 min walk - 0.1 km
  • Temple of Literature
    Temple of Literature
    8 min walk - 0.7 km
  • Hoa Lo Prison Museum
    Hoa Lo Prison Museum
    8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi
    St. Joseph's Cathedral of Hanoi
    8 min walk - 0.7 km
  • Hoan Kiem Lake
    Hoan Kiem Lake
    13 min walk - 1.2 km

Getting around

  • Hanoi Railway Station
    7 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Restaurants

  • Ray Quán
    2 min walk
  • Reng Reng Café
    4 min walk
  • Cơm Viên
    1 min walk
  • Gà Tần Cây Si
    2 min walk
  • Bún Chả Que Tre Bình Chung
    1 min walk

About this property

La Sinfonia Citadel hotel and Spa

Upscale hotel near Hoa Lo Prison Museum
Located close to Temple of Literature and St. Joseph's Cathedral of Hanoi, La Sinfonia Citadel hotel and Spa provides a rooftop terrace, dry cleaning/laundry services and a bar. Treat yourself to a hot stone massage at the on-site spa. The on-site Fusion cuisine restaurant, Chestnet Restaurant, offers breakfast, lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and massage treatment rooms
  • A banquet hall, a 24-hour front desk and a front desk safe
  • Luggage storage, a porter/bellboy and barbecues
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at La Sinfonia Citadel hotel and Spa feature thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • 40-inch flat-screen TVs with premium channels
  • Free infant beds, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 265,000 for adults and VND 235,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chestnet Restaurant
  • Deli Sky Bar

Things to do

  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 600000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 265000 for adults and from VND 235000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is La Sinfonia Citadel hotel and Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at La Sinfonia Citadel hotel and Spa?

As of 2 Jun 2026, prices found for a 1-night stay for 2 adults at La Sinfonia Citadel hotel and Spa on 17 Jun 2026 start from ฿1,411, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at La Sinfonia Citadel hotel and Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at La Sinfonia Citadel hotel and Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does La Sinfonia Citadel hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 550000 per vehicle applies.

Where is La Sinfonia Citadel hotel and Spa located?

Located in Hoan Kiem, this spa hotel is within a 15-minute walk of Hoa Lo Prison Museum, Temple of Literature and St. Joseph's Cathedral of Hanoi. Vietnam Women's Museum and Hoan Kiem Lake are also within 1 mi (2 km). Hanoi Railway Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

La Sinfonia Citadel hotel and Spa Reviews

9.8

Exceptional

9.6

Cleanliness

9.6

Location

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 250 out of 294 reviews
Rating 8 - Good. 40 out of 294 reviews
Rating 6 - Okay. 3 out of 294 reviews
Rating 4 - Poor. 0 out of 294 reviews
Rating 2 - Terrible. 1 out of 294 reviews

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Spa treatment was excellent and hotel staff amazing and helpful.
Stayed 1 night in May 2026
Verified

6/10 Okay

Sydnei

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here if you are only looking to book a short stay. The rooms were a decent size but the room we had didn't have any windows. However the rooftop bar was very nice.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. Thank you.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

judith

Liked: Cleanliness, property conditions & facilities
The staff was so helpful and friendly. The hotel is beautiful and we enjoyed the spa and breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
The staff is very friendly The room is very nice and clean price and quality is very good
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Yeng eng

Liked: Cleanliness, staff & service, amenities
We are two couples stayed for 2 nights before leaving for halong bay and back at same hotel for one night. Staff were great, rooms were big and clean even for those inward window rooms. Breakfast and roof top bar were fabulous. On second stay, we were upgraded. When we requested for a rubber mat to be placed in the bathtub, they even went to their sister hotel to get one for us. On the day of departure, they went an extra mile to get a cable tie for us as we forgot our padlocks for our luggage. Overall, a very very pleasant stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yeng eng

Liked: Cleanliness, staff & service, amenities
We had a great stay. We booked 1 rooms and were given an upgrade of the rooms. As one of the rooms had a bathtub, the staff went to great length to get us a rubber mat from their sister hotel to be placed in the tub. On the day of departure,we rquested for cable ties to secure our overnight bags and the staff again didnt fisappoint and able to provide us. Really appreciate their efforts in making our stay comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. We enjoyed our stay in Hanoi.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Venezia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so friendly and hospitable. Upon arrival, the front desk brought tea and snacks, allowed us for early check in. She also gave us a brochure explaining the places to visit, nearby bank/pharmacy and restaurant to go. They start their day early so it can be quite noisy especially when we stay right below the restaurant. Location is just beside train street and peaceful :) 5/5 would visit again!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Wasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Loan

Liked: Cleanliness, staff & service, property conditions & facilities
It's a quaint boutique in a quiet corner.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

San

We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Yew Loi Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place location is okay.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel

Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was ok, subpar compared to other hotels in the area (like Trendy). Staff was helpful but again, not as helpful as other folks. Overall I would stay here again as it was safe, quiet and clean.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and staff !!

We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Stayed 1 night in Dec 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Noisy - no sound proof. Service was great by all the employees. Spa was great experiences!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

SitiNurRabiatulAddawiyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hue made the stay the best stay possible. Whilst the hotel was of an excellent standard, Hue’s hospitality brings it up a level. She was super helpful with all recommendations, communication and providing a real personalised service. She was contactable at all times, even when out of the hotel! We based our 6 days in Hanoi, based upon what Hue said and it was the best decision we made. She gave excellent recommendations and really cares for her country. Perfect stay for our honeymoon!
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Dehanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really great and accommodating, they spoke really great English as well. This property was close to train street which was nice and only 15 mins away from old town. The service is outstanding, the only downside to this hotel is the lighting, however it does not hinder over all experience (if you mind dim lighting when getting ready I would recommend booking a balcony room for natural lighting). I have stayed in over 10 hotels in Veitnam and this hotel had one of the best breakfast options across the country. I would recommend this hotel.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUST STAY IN HANOI!!!!!

I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
Stayed 2 nights in Oct 2023