Jen Hangzhou By Shangri-La

Property class: 4

Choose dates to view prices

You can look forward to a bar, a 24-hour gym and conference space at Jen Hangzhou By Shangri-La. Indulge in a hot stone massage, a facial and a body scrub at JEN Active, the on-site spa. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿3,307
฿3,856 total
includes taxes & fees
24 Sept - 25 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Single Room, 1 King Bed, City View

A modern hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Deluxe Single Room, 1 King Bed, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

A hotel room with a large bed, a TV, a city view, a kitchenette, and a bathroom.

Deluxe Twin Room, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

A modern hotel room with a large bed, bedside table, lamp, and a view of the city through a large window.

Deluxe Room, 1 King Bed, Garden View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Urban | Panoramic View)

A modern hotel room with a large bed, a desk, a dining area, and a view of the city.

Room (Urban | Panoramic View)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Superior Room, 1 King Bed, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, City View

A hotel room with a large window, a bed, a desk, a chair, and a TV.

Superior Twin Room, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Garden View

A hotel room with a large bed, a small round table, a sofa, a TV, and a city view.

Superior Room, 1 King Bed, Garden View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Garden View

A hotel room with a large window, two beds, a desk, and a chair.

Superior Twin Room, Garden View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Terrace (Urban)

A modern hotel room with a bed, bedside table, lamp, and a potted plant.

Suite, Terrace (Urban)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Downtown Hangzhou neighbourhood, Jen Hangzhou By Shangri-La is connected to a shopping centre. Zhejiang Museum of Natural History and Zhejiang Science and Technology Museum are cultural highlights, and travellers looking to shop may want to visit Hangzhou Tower Shopping Mall and Hangzhou China Silk Town. Westlake Culture Plaza and Xihu Tiandi are also worth visiting. Visit our Hangzhou travel guide
Map
No. 66 Zhongzhou Road, Gongshu District, Hangzhou, Zhejiang, 310004

What's nearby

  • Hangzhou Peace International Convention and Exhibition Center
    2 min drive - 1.6 km
  • Wulin Square
    3 min drive - 3.7 km
  • Hangzhou Tower Shopping Mall
    4 min drive - 4.0 km
  • Hangzhou China Silk Town
    4 min drive - 3.7 km
  • Westlake Culture Plaza
    4 min drive - 3.4 km

Getting around

  • Hangyang Station
    7 min walk
  • Hangzhou East Railway Station
    16 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    40 min drive

Restaurants

  • 海底捞（绍兴路店）
    2 min drive
  • KFC (肯德基)
    3 min drive
  • 星巴克
    3 min drive
  • McDonald's (麦当劳)
    16 min walk
  • 谢大牛肉馆
    4 min drive

About this property

Jen Hangzhou By Shangri-La

  • Upscale hotel near West Lake
  • Consider a stay at Jen Hangzhou By Shangri-La and take advantage of a bar, a 24-hour gym and conference space. Treat yourself to a hot stone massage, a facial or a body scrub at JEN Active, the on-site spa. Free in-room WiFi, with a speed of 25+ Mbps, and a restaurant are available to all guests.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Full breakfast (surcharge), free bike hire and express check-in
    • A porter/bellboy, concierge services and smoke-free property
    • Massage treatment rooms, luggage storage and a lift
  • Room features
  • All 176 rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Down duvets and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • 55-inch LED TVs with satellite channels
    • Smart speakers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 136 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 2,583 square feet of conference space

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay films
  • Smart speaker

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's SL.COM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

  • Fee for full breakfast: from approximately CNY 136 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, UnionPay QuickPass and WeChat Pay

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Jen Hangzhou By Shangri-La have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Jen Hangzhou By Shangri-La?

As of 22 Sep 2026, prices found for a 1-night stay for 2 adults at Jen Hangzhou By Shangri-La on 24 Sep 2026 start from ฿3,307, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jen Hangzhou By Shangri-La pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Jen Hangzhou By Shangri-La?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Jen Hangzhou By Shangri-La?

Checkout is at noon.

Where is Jen Hangzhou By Shangri-La located?

Located in Downtown Hangzhou, this spa hotel is 0.6 mi (1 km) from Hangzhou Peace International Convention and Exhibition Center and within 3 miles (5 km) of Westlake Culture Plaza and Zhejiang University Huajiachi Campus. Hangzhou Stadium and Hangzhou China Silk Town are also within 3 miles (5 km). Hangyang Station is 7 minutes by foot and Datieguan Station is 15 minutes.

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