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Crystal Hotel Hangzhou Xihu

4.5 star property

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Located close to West Lake and Broken Bridge, Crystal Hotel Hangzhou Xihu provides an adjacent golf course, a coffee shop/cafe and dry cleaning/laundry services. Get out on the links at this hotel and enjoy amenities such as golf lessons. Treat yourself to a massage at SPA店外, the on-site spa. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is ฿3,394
฿3,957 total
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar

Superior Double Room, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, City View

A modern hotel room with a large bed, a desk with a kettle, a small table with a vase, and a large mirror.

Luxury Double Room, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a wall with a floral design.

Basic Twin Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Located in Shangcheng, a neighbourhood in Hangzhou, Crystal Hotel Hangzhou Xihu is next to a golf course and on the riverwalk. Broken Bridge and Wulin Square are notable landmarks, and travellers looking to shop may want to visit Hangzhou China Silk Town and Hangzhou Tower Shopping Mall. Enjoy an event or a match at Hangzhou Olympic Sports Center, and consider making time for Hangzhou Botanical Garden—a top attraction that's not to be missed. Canoeing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain climbing nearby. Visit our Hangzhou travel guide
Map
No. 122 Qingbo Street, Shangcheng District, Hangzhou, Zhejiang, China, Hangzhou, 310007

What's nearby

  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    3 min walk - 0.3 km
  • Qinghefang Old Street
    4 min walk - 0.4 km
  • Wushan Square
    6 min walk - 0.5 km
  • Xihu Tiandi
    3 min drive - 1.9 km
  • Leifeng Pagoda
    3 min drive - 2.5 km

Getting around

  • Wushan Square Station
    12 min walk
  • East Railway Station (East Square) Station
    13 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    47 min drive

Restaurants

  • 王日順號
    17 min walk
  • Yonghe King 永和大王
    15 min walk
  • 宋都美食城
    17 min walk
  • Ju Ying Mian Guan
    16 min walk
  • Yonghe King
    17 min walk

About this property

Crystal Hotel Hangzhou Xihu

  • Luxury hotel near West Lake
  • Located close to Broken Bridge and Wulin Square, Crystal Hotel Hangzhou Xihu provides an adjacent golf course, a coffee shop/cafe and dry cleaning/laundry services. Tee up with amenities such as golf lessons at this hotel. Treat yourself to a massage at SPA店外, the on-site spa. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
    • A front desk safe, a bike cleaning area and a lift
  • Room features
  • All 108 individually decorated rooms include comforts, such as wet bars and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Baby baths, children's slippers and children's dinnerware
    • Recycling and eco-friendly cleaning products
    • Bathrooms with rainfall showers and designer toiletries
    • 65-inch LCD TVs with cable channels
    • Wardrobes/cupboards, art supplies and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Afternoon tea
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle tours
  • Full-service spa
  • Golf carts
  • Golf clubs/equipment
  • Pro golf lessons

Family friendly

  • Art supplies
  • Baby bath
  • Children's dinnerware
  • Children's toys
  • Dining table
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In a national park
  • On the riverwalk

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 65-inch LCD TV with cable channels
  • Pay films
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Printer
  • Recycling
  • Soundproofed rooms
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 7:00 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for CNY 200.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 58 per person
  • Airport shuttle fee: CNY 120 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 200.0 per night
  • Laundry fee: CNY 1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Crystal Hotel Hangzhou Xihu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Crystal Hotel Hangzhou Xihu?

As of 3 Aug 2026, prices found for a 1-night stay for 2 adults at Crystal Hotel Hangzhou Xihu on 9 Aug 2026 start from ฿3,394, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crystal Hotel Hangzhou Xihu?

Self-parking is free at this property.

What time is check-in at Crystal Hotel Hangzhou Xihu?

Check-in start time: 7:00 AM; check-in end time: anytime.

What time is check-out at Crystal Hotel Hangzhou Xihu?

Checkout is at 12:30 PM.

Does Crystal Hotel Hangzhou Xihu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 120 per vehicle applies.

Where is Crystal Hotel Hangzhou Xihu located?

Located in Shangcheng, this luxury hotel is 0.2 mi (0.2 km) from West Lake, and within 3 mi (5 km) of Broken Bridge and Wulin Square. Hangzhou China Silk Town and Hangzhou Tower Shopping Mall are also within 6 mi (10 km). Wushan Square Station is 12 minutes by foot and Houchaomen Station is 23 minutes.

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