イクコ 様この度は当館をご利用頂きまして誠にありがとうございます。また、その際のご感想をお寄せ頂き、心より感謝いたします。旧財閥の建物を使用しておりますので、昔の建築物となります。現代ではこのような様式の建物は数が少なく、その貴重な建築物でのご宿泊を皆様にお楽しみ頂き、ゆっくり流れる時間をお過ごし頂けましたら幸甚でございます。これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。皆様のまたのお越しを心よりお待ち申し上げております。強羅環翠楼フロントデスク

Dear Mr./Ms. RyanThank you very much for staying at our hotel.Thank you again for your evaluation of our hotel.We are very sorry that we could not provide you with the service you requested.We will consider and make improvements so that all our guests can be satisfied in the future.We hope that your trip to Japan will end with pleasant memories.Gora Kansuiro Front Desk

Dear Mr. /Ms. WilliamThank you for staying with us the other day.Thank you very much for your kind words about our hotel.How was your stay in Japan?We are glad you had a pleasant stay in Japan and hope you made many happy memories.All of us at the hotel will continue to make every effort to provide excitement and satisfaction to our guests.We sincerely look forward to seeing you again.Gora Kansuiro Front Desk

Dear Marie-AgnesThank you for choosing our hotel for your trip to Japan.Thank you again for taking time out of your busy schedule to rate our hotel. We hope you enjoyed your trip to Japan.Our onsen is free-flowing and we were the first facility in the Gora area to pump hot spring water from the source.The main building and the open-air baths have separate sources and different ingredients.The onsen warms the body from the core, and is very popular both in Japan and abroad. We are very happy to hear that Marie-Agnes was also satisfied with the spa.We look forward to seeing you again.Gora Kansuiro Front Desk

Dear Mr./Ms. ChristopherThank you very much for staying with us the other day.The hotel is only a 3-minute walk from Gora Station and has a large Japanese garden.We hope you enjoyed the time that passed slowly in your room, and that you were able to relax and experience Japanese culture through the hot springs and Japanese cuisine during your stay.We will continue to strive to be the ryokan of choice for many guests in the future.We sincerely look forward to welcoming you again.Gora Kansuiro Front Desk

Dear Mr./Ms. Alyssa VenereThank you very much for staying at Gora Kansuiro.Thank you again for your appreciation of our hotel.We will continue to make every effort to satisfy all of our guests.We hope you will choose our hotel again when you come to Japan.Gora Kansuiro Front Desk

Dear Mr./Ms. BenThank you very much for your stay.We do our best to accommodate those with allergies, food culture, and various other restrictions regarding the meals we serve.Although there are some cases where it is difficult to make such a request on the day of your stay, we were able to accommodate your request this time.There are many sightseeing spots in the Hakone Gora area.We hope you will visit us again.We will continue to strive to be the ryokan of choice for many guests.We hope you will visit us again when you come back to Gora.Gora Kansuiro Front Desk

Dear Mr./Ms. JuliaThank you for staying with us the other day.We hope you enjoyed your stay and how was your room?Our rooms are equipped with a full-heated hot spring bath.It is the perfect bath to warm up your body in the cold season.We hope that everyone enjoyed the hot spring in the main building, the hot spring in the guest rooms, and the open-air baths.We hope you will have another opportunity to stay with us again.Gora Kansuiro Front Desk

Dear Mr./Ms. JingThank you very much for visiting our hotel.Thank you again for your feedback.The open-air baths have been restored, but on the day of your stay, the open-air baths were suddenly out of service.We apologize for the sudden unavailability of the outdoor hot spring on the day of your stay.We will take precautions to prevent such a situation from happening again in the future.We hope you will choose our hotel again when you visit Japan.Gora Kansuiro Front Desk

お客様この度はご宿泊頂きまして誠にありがとうございました。また当館に関する評価を頂き、あわせて御礼申し上げます。箱根の観光は楽しめましたでしょうか。四季を通じ様々な表情を楽しめる箱根観光に是非また当館をお選びくださいますようお待ち申し上げております。強羅環翠楼フロントデスク

Dear Mr./Ms. PiaThank you very much for staying with us.Thank you for choosing our ryokan from among many others.We are very happy to hear that you liked our hotel.We hope that you will have another opportunity to stay with us again.Gora Kansuiro Front Desk

Yoshiro 様この度は強羅環翠楼をお選び頂き、ありがとうございます。またお忙しい中、評価を頂き、重ねてお礼申し上げます。箱根観光はいかがでしたでしょうか。こらからもご宿泊頂きました皆様にお喜び頂けるよう努めてまいります。また箱根観光の際は是非当館をお選び頂けますよう、よろしくお願い申し上げます。強羅環翠楼フロントデスク

この度は当館にご宿泊賜り誠にありがとうございました。箱根観光はお楽しみ頂けましたでしょうか。今後とも多くのお客様に感動と満足を与えられるようスタッフ一同精進して参ります。お客様のまたのご利用心からお待ち申し上げます。

Dear Mr./Ms. Javier S.Thank you very much for your stay at our hotel.We are very grateful for your kind words.All of us at the hotel will continue to make every effort to provide our guests with a pleasant and satisfying stay.We sincerely look forward to welcoming you again.Gora Kansuiro Front Desk

Dear Mr. /Ms. Hoi-YungThank you very much for staying with us.We are very happy to hear that you enjoyed your stay with us.As a historic facility, there may be some inconveniences, but we hope that you will enjoy them as well.We hope you will have another opportunity to visit our hotel again.Gora Kansuiro Front Desk

Dear Mr. /Ms．AlexanderThank you very much for your stay at our hotel.We are very happy to hear your kind words.You can enjoy the unique seasonal scenery of Japan in the garden on the premises.We will strive to create a "wonderful" space and provide you with services that will impress and satisfy you the next time you visit us.We all look forward to seeing you soon.Gora Kansuiro Front Desk

Dear Mr./Ms CeciliaThank you very much for staying at our hotel.We are very grateful for your kind words.We will continue to make every effort to provide the best hospitality to our many guests.We sincerely look forward to serving you again.Gora Kansuiro Front Desk

Dear Mr. /Ms. JiuzhengThank you very much for staying at our hotel.We hope to have the opportunity to welcome you again.We are very happy that you liked our hotel.We hope you will visit us again when you come to Hakone.All of us at Gora Kansuiro look forward to serving you again.Gora Kansuiro Front Desk

Dear Mr./Ms. JurinaThank you very much for staying with us.Thank you very much for your high rating!We look forward to welcoming you again.Gora Kansuiro Front Desk

Dear Mr./Ms. PiaThank you very much for visiting our hotel.Thank you again for taking the time to share your impressions with us.We are very pleased to hear that you enjoyed our seasonal Japanese Kaiseki cuisine.The hot spring bath is also very much appreciated by our guests.We are a traditional Japanese-style ryokan, and we will continue to make every effort to please all of our guests.Gora Kansuiro Front Desk

Dear Mr./Ms. JohnThank you very much for visiting our hotel.Thank you also for your high evaluation of our hotel.The hot spring bath is also very much appreciated by our guests.We are a traditional Japanese-style ryokan, and we will continue to make every effort to please all of our guests.Gora Kansuiro Front Desk

Dear MakikoThank you very much for visiting our hotel.Thank you also for your high evaluation of our hotel.We are pleased to hear that you were satisfied with our kaiseki cuisine.We are a traditional Japanese-style ryokan, and we will continue to make every effort to please all of our guests.Gora Kansuiro Front Desk