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"Staff support was definitely lacking. No one helped with our bags. I had to ask housekeeping to empty our trash. The air conditioning was really loud (so loud we couldn’t sleep. They never sent anyone to fix it. There was no drinking water available until noon when the cafe opened. Nice rooms and great location, but way too expensive for the service."

"It was a perfect hotel, very comfortable room, nice restaurant and delicius breakfast. It is located in a beatufil area and a perfect view of the Haifa Gardens. There is parking spots tight near the place. Service is excelent."

"Hotel is located at old Haifa part. You can park at hotel which you have to pay 40 Shilkel but also you can park on street before you reach hotel and it's free. However, I stay 2 nights but they didn't give us new water bottles for second night. "

"Its far from being a boutique hotel."

"We had just gotten off a 15 hour flight. We arrived at about 11:30pm. The lady at the front desk said we could not check in until the next morning!!!! We canceled our reservation and stayed at a different hotel."

"This is such a lovely quiet boutique hotel. The thing that stands out most is it’s absolutely the most spotlessly clean place I’ve ever been in they go out of their way to keep it beautiful. Although there is no restaurant or food service so to speak they always have a good coffee and some little cookie snacks available and you can enjoy it out on the terrace with lovely flowers around. A great spot and only around the corner a few blocks to get on the main street to have a bite. Thank you so...

"Staff was very kind and very accommodating "