Hagen Canyon Nature Preserve

The staff were so friendly and helpful, couldn’t do enough for you. The bar area is great, the rooms are comfortable and spacious. Location is right at the top of the steep hill at California St but the cable car stop is also there. The only reason I haven’t given it a 5* is the breakfast could be improved. You have to hand in a breakfast buffet voucher (pay extra for à la carte) and you are handed a plate (v old and scratched). Options are limited and no table service. You have to make your own tea in a paper cup. That doesn’t make it a luxury hotel in my view.