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Reviews of Travelodge by Wyndham Great Falls

2 out of 5
Travelodge by Wyndham Great Falls
220 Central Ave E, Great Falls, MT

Reviews

5.6
Rating 10 - Excellent. 147 out of 1002 reviews" "
Rating 8 - Good. 211 out of 1002 reviews" "
Rating 6 - Okay. 190 out of 1002 reviews" "
Rating 4 - Poor. 202 out of 1002 reviews" "
Rating 2 - Terrible. 252 out of 1002 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024

8/10 Good

Matthew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The advertised breakfast was a paper bag or random items. 1/3 of my random breakfast was things i was allergic to.
Stayed 1 night in May 2024

8/10 Good

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located downtown
Stayed 3 nights in May 2024
Response from MGMT on 20 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

6/10 Okay

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not clean rooms during our stay and we had to ask for clean towel. Got up on Sunday morning (5:30am) and had NO hot water The worst was someone had left their dogs unattended in their room and was barking every time someone walked by that room...........and when we walked by it smelled like they had pooped in the room!!!.
Stayed 2 nights in May 2024
Response from MGMT on 14 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
No parking for pickups pulling trailers. The boiler was out so now hot water for showers. The room was clean. Stingy on blankets and only 2 bath towels.
Stayed 1 night in May 2024
Response from MGMT on 13 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

6/10 Okay

Tammy

Stayed 2 nights in May 2024
Response from MGMT on 14 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

6/10 Okay

IVAN

Liked: Staff & service
Location is good. A few things didn’t work proper. Floor was sticky
Stayed 2 nights in May 2024
Response from MGMT on 13 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Excellent parking.
Stayed 1 night in May 2024
Response from MGMT on 11 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

8/10 Good

Kaija

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walkable area with shops & restaurants
Stayed 1 night in May 2024
Response from MGMT on 11 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

10/10 Excellent

Dexter

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in May 2024
Response from MGMT on 9 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

8/10 Good

Harold

Liked: Cleanliness, staff & service
Downtown
Stayed 1 night in May 2024
Response from MGMT on 9 May 2024
Thank you for taking the time to leave a review.

4/10 Poor

Jessica

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
The place is in a good location cause its right downtown, by a ton of good food. The place itself is very dirty and the staff clearly do not care. There are these awful thin metal sheets that line the bottom of the beds to keep your stuff from going under the bed. Theyre really easy to bump/kick and theyre so so so so loud when you do. The bathtub drain was full of hair and gunk so it drained slowly, there wasnt a plug if you wanted a bath. With how filthy the toilet was when i arrived it certainly set me on edge the whole time wondering how filthy the rest of the place is. I had only oicked this place cause it was downtown and dog friendly but I think I'd look harder for next time and stay elsewhere.
Stayed 2 nights in May 2024
Response from MGMT on 7 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

6/10 Okay

Jeanette

Travelled with group
Rooms were freshly painted. No hot water. End table was all sticky from previous guest. Used bar of soap in shower. Other than that room was clean, bed was comfortable!
Stayed 1 night in May 2024
Response from MGMT on 6 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

10/10 Excellent

Doreen, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price.
Stayed 1 night in May 2024
Response from MGMT on 4 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected and I would boom again
Stayed 4 nights in Apr 2024
Response from MGMT on 2 May 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have no complaints other than they did not have some sort of breakfasts. They said they were working on the area, and it would be open soon. It appears that these people just took it over and were in the process of a remodel.
Stayed 1 night in Apr 2024
Response from MGMT on 29 Apr 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

8/10 Good

Monte

Travelled with family
Disliked: Amenities
Nothing
Stayed 1 night in Apr 2024
Response from MGMT on 29 Apr 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

4/10 Poor

Arnold

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hairs in the tub
Stayed 1 night in Apr 2024
Response from MGMT on 23 Apr 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean
Stayed 4 nights in Apr 2024
Response from MGMT on 22 Apr 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

10/10 Excellent

James, Vacouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Recommend this one
Stayed 2 nights in Apr 2024
Response from MGMT on 22 Apr 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

2/10 Terrible

Teresa

Disliked: Cleanliness, property conditions & facilities
O
Stayed 1 night in Apr 2024
Response from MGMT on 22 Apr 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

6/10 Okay

Cynthia

Liked: Staff & service
Okay place to stay…..
Stayed 1 night in Apr 2024
Response from MGMT on 16 Apr 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

6/10 Okay

Charlene

Travelled with partner
Liked: Cleanliness, staff & service
Vagrants walking in and being asked to leave while I was checking in. I would not recommend nor would I stay here again. Room was very clean. And I stayed even though we we’re not sure our car would be safe overnight.
Stayed 1 night in Apr 2024
Response from MGMT on 8 Apr 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

2/10 Terrible

Trent

Stayed 1 night in Jan 2024
Response from MGMT on 8 Apr 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

2/10 Terrible

Harley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worse place I’ve ever experienced. I booked a room online than when I got to the hotel they expected me to pay for the room again as I was a bit late than expected. So never will I ever in my life book a room at this location.
Stayed 1 night in Apr 2024
Response from MGMT on 8 Apr 2024
Yes, when we change to the next business day the reservation is a bit late, like a whole day late. Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

6/10 Okay

Curtis, Edmonton

Liked: Cleanliness, staff & service
Disliked: Amenities
I will say they are continuing to improve this property, and keep up the good work. I will stay here for the price and the underground parking.
Stayed 3 nights in Mar 2024
Response from MGMT on 2 Apr 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service
This property is VERY MUCH improved over how it was just a couple of years ago. Really hoping that downtown Great Falls will come to life. It was dead on a Friday night with very limited food options in walking distance.
Stayed 1 night in Mar 2024
Response from MGMT on 31 Mar 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great price
Stayed 1 night in Mar 2024
Response from MGMT on 30 Mar 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff and we appreciate your comments.

4/10 Poor

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities
Room needs lots of attention. Light not working above sink, bath tub valve needs updating, as does the bath tub. They only provide a sheet and light blanket so we were cold. Bed frame made of tin and very noisy. Floor dirty behind chair. Patches on wall need paint. Parkade was junky and leaking. Elevator was old and tiny. All in all, you get what you pay for! $75 U.S.
Stayed 1 night in Mar 2024
Response from MGMT on 24 Mar 2024
Thank you for your feedback as we strive to incorporate all criticism be it positive or negative to help train our staff to better serve you.

2/10 Terrible

Nicholas

Stayed 1 night in Mar 2024
Response from MGMT on 31 Mar 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff

4/10 Poor

Marjorie

Stayed 1 night in Mar 2024
Response from MGMT on 31 Mar 2024
Thank you for taking the time to leave a review. We use all feedback to better serve our customers and train our staff

2/10 Terrible

Cheryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is very outdated, rm was dirty, a/c heating unit was very loud even on low setting. Found a big fake eyelash in the towels not folded neatly, emty toilet paper roll, sink faucet was not properly attached. The night clerk although was very polite and attentive, the only postive of this whole experience. Will not stay there again and do not recommend it to anyone.
Stayed 1 night in Mar 2024
Response from MGMT on 9 Mar 2024
Thank you for taking the time for feedback, we incorporate your suggestions and concerns into our training improvement process. Have a Blessid day.

4/10 Poor

Danyal, Edmonton

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff where amazing but when we got to the room .. we didn't have batteries for our remote, the light bulb was missing from the lamp and the room needs an upgrade. The staff where the best part.
Stayed 1 night in Feb 2024
Response from MGMT on 9 Mar 2024
Thank you for taking the time for feedback, we incorporate your suggestions and concerns into our training improvement process. Have a Blessid day.

8/10 Good

greg

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from MGMT on 24 Feb 2024
Thank you for your review. We appreciate your business and hope to see you again in the future.

4/10 Poor

Marylynne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pool is outdoors and it never stayed that at all in the listing. When in room, the towel, facecloth and bath mat all have rust on them and need replaced. There is white substance(hoping it’s styrofoam) on the dresser/tv stand.
Stayed 1 night in Feb 2024
Response from MGMT on 24 Feb 2024
Thank you of course for your review, yes, we have an outdoor pool that will be open in June for the summer. Also we are putting in new TV's and the Styrofoam pieces have plagued housekeeping but should have been picked up. not sure about the rust you are referring too as nothing was reported to laundry having rust stains. Thank you for staying with us and we hope to see you again in the future. As always if there is ever a deficiency in your room, please report it immediately to the front desk staff so we have the opportunity to remediate the situation right away.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from MGMT on 20 Feb 2024
Thank you

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff and the atmosphere, didn't like that the pool was under construction (wrong time of year I'm guessing)
Stayed 2 nights in Feb 2024
Response from MGMT on 20 Feb 2024
Thank you for your feedback, we are planning to open the pool in June for the summer.

8/10 Good

George, Shelby

Liked: Staff & service
Disliked: Amenities
I am going to give them kudos for upgrading the property, however the room I stayed in had a loose faucet. There is very limited dining in the area, and no convenience store type places close by. However, the staff are great.
Stayed 1 night in Feb 2024
Response from MGMT on 20 Feb 2024
Thank you

6/10 Okay

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
You get what you pay for. It was clean. Stairwell on back of building was used all night long, noise from the stairs and doors closing made it hard to sleep.
Stayed 1 night in Feb 2024
Response from MGMT on 20 Feb 2024
we apologize for any inconvenience caused; we will look into ways to improve this.

6/10 Okay

Rianna

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from MGMT on 20 Feb 2024
Thank you

4/10 Poor

Donald and Ruth

Liked: Property conditions & facilities
Disliked: Room comfort
Needs Work
The hotel just seems disorganized. There were new TVs sitting on a cart by the elevator. The TV in our room was older, and the remote was missing, so we didn't watch TV. The room was cold, and there were no extra blankets in the room - just the top sheet and a thin cover on the bed. We got our sleeping bags from the car and put them on top of the covers to get warm. Just a lot of details that needed attention.
Stayed 1 night in Feb 2024
Response from MGMT on 20 Feb 2024
We apologize for the inconvenience caused to you. Yes, we were a little overwhelmed when the newer tv's first came in.

10/10 Excellent

Dylan

Stayed 1 night in Feb 2024
Response from MGMT on 24 Mar 2024
Thank you for taking the time to provide a review.

4/10 Poor

Evelyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Price was not bad. On arrival we found garbage in the drawers of dresser and night stand and around bed. Candy, chips and wrappers in drawers as well as cigarette butts in the heating/cooling register. Reported immediately to desk and thought was goingvto be cleaned while we went out; was not. Too many dogs howling and barking all night; people yelling "shut up"!
Stayed 2 nights in Feb 2024
Response from MGMT on 9 Mar 2024
Thank you for taking the time for feedback, we incorporate your suggestions and concerns into our training improvement process. Have a Blessid day.

6/10 Okay

Chris, Calgary

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
The front staff wasn't unfriendly but also not friendly either. The hotel is old and somewhat outdated. It has been renovated so the rooms are quite nice, especially for the price. The doors and walls are very thin. You can hear people talking clearly in the hallway and other rooms. It snowed while we were there so we got to hear the backup siren of the plow all night (not the fault of the hotel obviously but just thin walls). Overall a decent hotel for the price and I did enjoy being downtown however some people may not enjoy it as much as there are homeless people in the vicinity. I will stay here again.
Stayed 2 nights in Feb 2024
Response from MGMT on 15 Feb 2024
thank you for your response

10/10 Excellent

Jhoan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MGMT on 15 Feb 2024
thank you for your review

2/10 Terrible

Stacey

Liked: Property conditions & facilities
Disliked: Staff & service
Front desk lady went to dinner as I'm entering property she closed the garage door that's on an incline and I just about crashed right through the door. She was also being very rude to some customers when we were checking in.
Stayed 1 night in Feb 2024
Response from MGMT on 9 Feb 2024
We are sorry to hear about your experience with our new staff member, it sounds like she may need additional training, we will be looking into this incident. thank you for your feed back.

8/10 Good

Stephen, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location was walkable to places i wanted to go. The underground parking was really jice with the overnight snowstorm
Stayed 2 nights in Feb 2024
Response from MGMT on 5 Feb 2024
Thank you for your review.

10/10 Excellent

Raymond

Stayed 4 nights in Dec 2023
Response from MGMT on 24 Mar 2024
Thank you for taking the time to post a review.

6/10 Okay

Larry

Stayed 1 night in Jan 2024
Response from MGMT on 15 Feb 2024
thank you for your review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MGMT on 5 Feb 2024
Thank you for your review.