โรงแรมใกล้สวนเกอร์วิน, โอคลาโฮมาซิตี

"Everything brand new, very CLEAN rooms!"

"Very New and clean hotel , also very good breakfast"

"The hotel did not have a hot tub as advertised on the website. It was filled with concrete. The rooms smelled really bad aa well."

"First words from the receptionist were “we have a problem with your room, unfortunately we have to give you a smoking room and we cannot change you to anywhere else.” Our group could not use a smoking room for health related reasons. We asked for a refund before we even saw the room or checked in so we could go somewhere else and were denied even a partial refund. We chose the pay at the hotel option and the hotel charged us anyway even though we never used the room."

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"Breakfast was a tiny granola bar. The room was clean but very dated and needed many cosmetic repairs. Everything was functional but the mattress was hard and had a permanent dip in it. The front desk attendant came right away when we had problems using our room key (operator error), I wish I would have gotten her name to say thank you. We were attending a dog show and this hotel served our purpose well. Would not stay here for a family or relaxation trip but was perfect for what we needed. I...

"No"

"Nasty rooms never go there"

"the exterior looked great untill you stepped into the room. first off the kitchenette with full fridge is very nice. most just have the mini fridge.and that's just about all the positive i can say. the floor was dirty your socks looked like you had worn them for a year. then the kitchenette didn't have any utensils nothing the hood light. stopped working and just was not clean. then i noticed black dots on and in the bed, floor, walls etc. i was told they were bed bugs. it was an...

"Do not stay here if you have a family"

"Expected better customer service from some staff members. They seemed aggressive and dismissive multiple times. The courtesy shuttle was very helpful and respectful."

"The place is super run down. The a/c was not working. 2 lights in the room were inoperative. Nothing like advertised"

"Staff"

"The staff was very unfriendly from the beginning. The room he gave us was infested with bed bugs. We could literally see them crawling away after we turned on the lights. I spoke with the front desk and he brushed off all of my concerns like he already knew. My partner and I did not stay at the hotel. I would leave negative stars if possible."

"Clean, good breakfast"

"Smelled like moth balls when you stepped inside the elevator had an extremely strong order of marajuania the room smelt stale and there literally cockroaches crawling on the wall after sleeping for 3 hours exhausted from being at hospital near by with my father. My 73 year old mother and I were furious told front desk I was only offered another room and said they can’t control who rents a room!!!"

"Sold our room when we booked days in advance. Turned us away and didn’t try to help. We travel over 3 hours with our kids"