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"Huge resort, huge lobby area and many chairs and couches available for guests to enjoy and relax. Building is very old, corridors are dark during the day but better at night because the lights are turned on. Our room number was 1560 which was few hundred meters away and from the reception. My wife and I enjoy walking however for those unable to walk it’s a very long distance. Breakfast area is in chaos, there’s a line around egg station and food area. They place salads in a bowl and put them directly onto a cold plate therefore salads at the bottom of the bowl freezes. In my opinion this resort is outdated, not maintained and managed well at all and star rating should be reviewed and certainly doesn’t deserve the 5* rating given to this resort. It is 4* at best in my opinion."

"A lovely hotel, a great place to stay whether you’re old or young. Staff are amazing especially Nader who cleaned our room daily to prestine standards. We will be back for sure. Food in the restaurants absolutely delicious and so much choice."

"Breakfast was good , lots of variety. Enjoyed the coffee"

"The hotel is definitely a good option if you are looking for a hotel near the airport (only 30min away). It is a huge complex and it’s amazing to see how well it is managed. Staff was excellent although it don’t start well. In an American hotel chain I was told that they don’t have too many king size beds. Then I was told I’ve been upgraded to a larger room. Upon entering the room it was the same situation which I experience more frequently around the world. A room with facilities for handicapped guests is being presented as an ‚upgrade with more space‘. It was sorted out afterwards but it becomes more a nuisance that I have to mention it explicitly at checkin every time."

"As always, the staff is friendly, courteous, and efficient. The quality of the food in the onsite restaurant is excellent and the menu has been upgraded. Always a pleasure to stay there."

"Great hotel- amazing look! Make sure you book a cabana for at least a day."

"Amazing Breakfast. Gorgeous pools and outside amenities with beach. "

"Beautiful property! Great food at all the restaurants especially Taman Gita. Friendly and helpful staff. The rooms were nice and clean as well. Would definitely recommend staying here."

"Lovley for older family’s. Kids club isn’t good for young or older kids. My 7 year old refused to go back. Very nice kept hotel, almost immaculate. Food not overly exciting. No swim up bar. Kids club closes at 5pm. "