Dear Simon, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. However, I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Hope your stay in our hotel was otherwise enjoyable and hope to see you back some day.

Dear Value Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Dear Value Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we are planning for an upgrade and will be implement your value ideas for the property.

Your review is very much appreciated so thank you for taking the time to provide feedback about your stay. Please feel free to contact us by email with any additional comments or questions. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.

Thank you for your time to review our hotel. Your review is very concerning to us. We would appreciate if you would contact our customer care team by emailing to reach with a customer care representative about your experience.

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are enjoyed to do our service to your needs as much as you enjoyed your stay. Take care and looking forward to seeing you again soon!