4/10 แย่
Cristina
29 พ.ย. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Almost impossible to get in contact with them - which is especially bad when there's only self check-in. Even though I paid everything through hotels.com, their system didn't register correctly that I had already paid the city tax. As a result, I couldn't read the check-in instructions. I contacted them on the day of my arrival at 10 AM on email to get help and then called them 6 times on their phone number between 4 - 6 PM, nobody answered. Sometime after 6 PM someone called me back and sent me the instructions to get into the apartment. I filed a complaint to get the first night refunded since I had to sleep at another hotel not knowing if they would contact me again that day. They have ignored me since then.
The apartment looked nice and was clean.
Cristina
เข้าพัก 3 คืน, พฤศจิกายน 2025
