"The staff are all very friendly and polite. Room is clean and bright. The free laundry service is a pleasant surprise. Many Singaporeans seem to chave chosen this hotel, as we hear the familier Singlish, and see the familiar Singaporean behaviours all around us. Dinner was great too as they collaborated with a nearby Japanese restaurant, which saved us a ton of trouble going out. Highly recommended!"
"Everything was very convenient and user-friendly. We particularly enjoyed the buffet breakfast, which offered a wide variety of fresh food, and the service was excellent. The onsen was clean, with well-equipped shower facilities. Parking was slightly inconvenient, although the concierge tried their best to make up for it with excellent service."
"self serve everything. We face challenges when checking in as our data roaming service is unstable., and we have to check in ourselves by entering all details. I cannot check in if I didnt print out all documents prior trip."
"We loved this Swiss looking artsy hotel , with a beautiful lobby that you can roast marshmallows at by the fire pit indoors, some free beverages for guests in the afternoon , and many amenities you can take up to your room like fancy shampoos and hair masks. My dad and brother enjoyed the Onsen very much. The room was rather spacious and was spotless, the bathroom was very tiny almost like a cruise bathroom. Breakfast buffet was delicious with many western and Japanese options and in a picturesque room overlooking the village with sun coming in through the windows"
"The family room was amazing! Spacious and well appointed. Beautiful view of the property and a private patio. The breakfast was top notch, the afternoon snacks were tasty and the staff was super helpful and friendly. "