Fu'an Bridge

First, the room is clean and free water bottle is a plus, but the AC is not controllable in the room. The quilt was too thick to fit the room temperature, using it was too hot, not using it was too cold. I wish it would had two thin blankets. Second, when I checked in, the front desk didn’t tell me anything about my three day breakfasts were included and the room has no phone to call front desk. I had to go down to ask. The breakfast almost the same each day, simple western style. I came from USA and I wish I could have at least one traditional Chinese breakfast, why it is so hard to provide some Chinese breakfast? Third, the staffs are lack of training of how to do a good customer service. I met many of the staffs and not even one had a smiling face and showing me the enthusiasm to help, instead I saw many porker faces. I wish I could be more positive but this is my true feelings.

Staff was super helpful and upgraded our room at no extra cost when we arrived. Not around much but was great still for our stay

Our family stayed in this two-bedroom apartment in Xujiahui and appreciated being close to both modern conveniences and historic landmarks. We visited Xujiahui Cathedral and the Zikawei Library, where the architecture and public spaces reflect the district’s long history of cultural exchange. The apartment was bright, clean and suitable for a family, with separate bedrooms, a useful kitchen, a refrigerator, a washing machine and drying facilities. The bathroom was well maintained and daily essentials were provided. The entire check-in process was completed online, with smart-lock information and practical reminders shared in the service group. The location was excellent, but the complete living facilities were an equally important reason to return.