Lobby
Check availability

Reviews of Irwin Street Inn

2.5 out of 5
Irwin Street Inn
522 N Irwin Street, Hanford, CA

Reviews

6.2
Rating 10 - Excellent. 11 out of 53 reviews" "
Rating 8 - Good. 15 out of 53 reviews" "
Rating 6 - Okay. 8 out of 53 reviews" "
Rating 4 - Poor. 8 out of 53 reviews" "
Rating 2 - Terrible. 11 out of 53 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Ronald, Bass Lake

Travelled with partner
Disliked: Property conditions & facilities
Checked in to a room that was overwhelming with the of cleaning solution. Complained and was changed to another room. Much better.
Stayed 1 night in Oct 2023
Response from Management on 28 Oct 2023
Thank you for your feedback, we really appreciate it!!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn has character and history. Its convenient for walking, shopping and the onsite restaurant is excellent. The staff is friendly and very accommodating to your needs. I will definitely return and i would recommend the Irwin Inn to anyone that wants a relaxing stay. Its definitely not a cookie cutter hotel. Unique and lovely.
Stayed 2 nights in Oct 2023
Response from Management on 25 Oct 2023
Thank you for staying with us, we hope to see you again soon!! Also, we really appreciate your feedback!!

2/10 Terrible

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was cleaned with some type of cleaning chemical and left an overpowering odor, I could not open the windows to let the room air out. I couldn't stay the night and was refunded my room fee. The staff was nice and understanding.
Stayed 1 night in Oct 2023
Response from Management on 19 Oct 2023
We are sorry about your stay. The issues were looked into immediately and staff was made aware of the concern.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully restored in historic downtown location with fine dining available. Some of the stairs need attention and the railings need a good cleaning
Stayed 1 night in May 2023
Response from Management on 7 Jun 2023
Thank you for staying with us. We hope to see you again.

2/10 Terrible

Fay

Stayed 1 night in Apr 2023
Response from Management on 2 May 2023
Hello, we are so sorry to see that you were not satisfied with your stay. The owner is aware of your review and is looking into the issues.

2/10 Terrible

Marilyn

Disliked: Staff & service, amenities, property conditions & facilities
Property looked unique. Unfortunately my room wasn’t clean and didn’t look like it was maintained. I accidentally went into the room next door, which my room key unlocked. My room key should not have had access to it, I was worried someone else would make the mistake I made but into my room.
Stayed 4 nights in Apr 2023
Response from Management on 2 May 2023
Hello, we are sorry that you had these issues with your stay. The owners have been made aware and are looking into them.

8/10 Good

Stephen

Disliked: Cleanliness
Stayed 1 night in Jun 2022
Response from Management on 21 Jun 2022
We are glad you enjoyed your stay and really appreciate the feedback.

8/10 Good

Gillis,

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room at the Irwin Street Inn was charming, a step back into the Victorian Era with lace curtains and scallop-bottomed shades and a claw-foot bathtub. The wrought-iron-framed bed was very comfortable. Our windows looked out to giant old trees that line the street. Very quiet. We were very pleased. There was a mini-fridge, but if you want a microwave and coffee maker, stay somewhere else.
Stayed 1 night in Jun 2022
Response from Management on 9 Jun 2022
Thak you for your feedback, we are glad to know that you enjoyed your say with us.

4/10 Poor

RESA, Lindsay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed. Had stayed there back in the late 80's. It has deteriorated badly. Hole in sheets, Screws sticking out of the wall, homeless guy sleeping in parking lot, curtains/valances missing, dirty cover on sofa, ball and claw tub dirty chipped and gross.
Stayed 1 night in May 2022
Response from Management on 11 Jun 2022
Hello, were sorry to hear that you did not enjoy your stay. We will make sure to look into your issues and report them to the property owner.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired and dirty
The Inn was dirty, old and decrepit. Bathroom fixtures old and cracked. Shower was warm at best. Not even a cup in the room for water. No where to get coffee. Homeless guy sleeping in the parking lot.
Stayed 2 nights in May 2022
Response from Management on 17 May 2022
Thank you for your feedback, we will be sure to pass this on to the property owner immediately.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down. No amenities. No breakfast as advertised. Dirty.
Stayed 1 night in May 2022
Response from Management on 15 May 2022
We are extremely sorry to hear that you did not enjoy your stay, had any issues been brought to our attention we would have taken care of them immediately. We do appreciate the feedback.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like stepping back in time...love the antiques
Stayed 1 night in Apr 2022
Response from Management on 24 Apr 2022
Thank you for the review, we are really glad that you enjoyed your stay with us and appreciate the feedback.

8/10 Good

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and no I did not experience any haunting like others have mentioned. I rented the suite which comes with 2 bathrooms, front room and bedroom. Furniture is vintage which adds to this vintage inn. They have a restaurant on site in the main building. You are in walking distance to many shops and restaurants in the area. My favorite part of staying here was waking up as the sun was rising through the lace curtains, hearing the birds outside and it being so peaceful and quiet inside. Only negatives were that few items such as the ceiling fan was missing a blade and the spider webs, and would recommend wiping down the walls. Other than that there is a lot of charm to this place and I highly recommend you to stay here.
Stayed 1 night in Apr 2022
Response from Management on 3 May 2022
Thank you for staying with us, we really appreciate your feed back.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderfully historic place to stay!
Stayed 1 night in Mar 2022
Response from Management on 11 Mar 2022
Thank you so much for staying with us, we are very glad you enjoyed your stay!!! Please come again.

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This inn was beautiful. Our room had the perfect victorian charm, the bathroom had a tub next to a stain glass window for a nice bath. Our room had a fridge, microwave, & TV. Inn was walking distance to downtown dive bars & restaurants. The hotel restaurant served delicious food, it was a great trip!
Stayed 2 nights in Nov 2021
Response from Management on 13 Dec 2021
We really appreciate your feedback. Thank you for staying with us, and we hope to see you again!!

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020
Response from management on 18 Dec 2020
Thank you for your review, please come again.

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, room comfort
Sadly they have let the place go a little. It could have been quirkily charming but with missing handles on cabinets and broken armoires, it felt shabby. Great location and friendly staff though and dog friendly!
Stayed 1 night in Mar 2020
Response from -Management on 1 Apr 2020
Hello, sorry to hear that your room was not up to par, the owner has been notified and he is looking into the issues. Thank you for your feedback it is really appreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Love this historic place. Needs a little refreshing soon...(wear and tear). .
Stayed 1 night in Jan 2020
Response from Management on 7 Jan 2020
Thank you for staying with and giving us your feedback.

8/10 Good

Bruce, Los Angeles, CA

Travelled with group
Liked: Staff & service
Beautiful historical buildings, wardrobe instead of closet, old bathtub with funny shower connection. Lot's of charm.
Stayed 1 night in Nov 2019
Response from -Management on 29 Nov 2019
Thank you for your review, we really appreciate it. Please come again.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Management on 16 Oct 2019
Thank you for your feedback we really appreciate it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Management on 25 Sep 2019
Your feedback is greatly appreciated. Thank you for staying with us.

10/10 Excellent

Karen, Hot Springs

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Commendations were picturesque, the food is excellent, the employees were very friendly and accommodating and quick to resolve any issues.
Stayed 1 night in Sep 2019
Response from Management on 20 Sep 2019
Thank you so much for your feedback, we really do appreciate it.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay just to check out Hanford . Irwin st inn was as expected , very old and historic . Just what we were hoping for so was not disappointed.good location to wander around the small town centre . Lots bars and places to eat .would stay again
Stayed 1 night in Jul 2019
Response from Management on 11 Jul 2019
Thank you for your review, we really appreciate it.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying!
First time staying there, found it very beautiful! Awesome stay!
Stayed 1 night in Jul 2019
Response from Management on 7 Jul 2019
Thank you for your feedback, we really appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Management on 26 Jun 2019
Thank you for your review!!

6/10 Okay

karen

Disliked: Cleanliness, property conditions & facilities
What Happened Here!
In its day, this facility must have been beautiful. However now it’s not:-(. The outside and grounds were ok but our room needed much needed renovation. We were only there for 1 night and glad of that. Hanford is a charming little city but unfortunately this gem from the past has lost its charm 🙁.
Stayed 1 night in Jun 2019
Response from Management on 9 Jun 2019
Thank you for your feedback, we are sorry you had a bad experience.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, room comfort
Victorian Delight
Old Victorian Inn with attentive staff and good food. Rooms are old, but quite comfortable, and every thing works as it should.
Stayed 3 nights in Apr 2019
Response from Management on 4 May 2019
Thank you for your feedback we really appreciate it!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very classic Victorian architecture and furnishings. Great food.
Stayed 1 night in Mar 2019
Response from Management on 5 Apr 2019
Thank you for staying with us and hope to see you again.

4/10 Poor

James, Ripon, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Heater only worked in one room. The carpet is old and had bunches in it. No breakfast offered, not even coffee.
Stayed 1 night in Feb 2019
Response from Management on 5 Apr 2019
Thank you for your feed back. The owners have been made aware of the issues. We do apologize.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the style of the 18 hundreds hotel. Was like being back in an old western movie. Would stay there against n for sure.
Stayed 1 night in Dec 2018
Response from Management on 3 Jan 2019
Thank you for staying with us, were glad you enjoyed your stay. Please come again anytime.

10/10 Excellent

MaryGrace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very cozy spot. Old fashioned feel. The bathtub was perfect for a relaxing soak. Staff was very friendly.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
The room was quaint. The maid did not clean our room or leave toilet paper so that was a bummer. The gentleman working the front desk and bar was very friendly. The restaurant and bar could stay open later than 8:30 pm, especially on a Friday and Saturday. I would stay again.

6/10 Okay

vicki

The hotel was neart historically but really needs updating. There was a wedding party when we got that had loud music until about 10pm. Not a big deal but would have been nice to know ahead of time. One of our blinds wouldn't close all the way and one of our windows wouldn't shut either. Very very basic cable and the phone and shower curtain were from a different hotel. It was clean but unfortunately I wouldn't stay here again. I expected it to be old and a little run down but not this bad.
Stayed 1 night in Mar 2018
Response from Amy on 2 Apr 2018
We are sorry for the inconvenience you had experienced at our hotel and hope to improve the suggested areas. Thank you for your feedback! Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less than pleased.
This place was a dump. It was filthy. There wasn't a place to sit in the room, and when we inquired, we were told all the furniture and chairs had been moved out. There was no hair dryer, and when we asked for one, there wasn't a grounded plug to use it. The lighting was completely dull - couldn't read a book. This hotel/inn is in need of a major renovation.
Response from Amy on 10 Mar 2018
We are sorry about the inconvenience and we acquire to fix this issues and update the rooms. Thank you for your feedback and hope to serve you again.

8/10 Good

Tracy, Fresno, Ca

Liked: Cleanliness, staff & service, room comfort
Quiet time
I have stayed there in the past and loved the style and quaintness of it.... Will stay again!
Stayed 1 night in Jan 2018
Response from Management on 11 Feb 2018
Thank you for staying with us, we hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Quaint hotel with authentic Victorian furniture and bathroom fixtures.
Stayed 1 night in Dec 2017
Response from Management. on 11 Feb 2018
Thanks for staying with us!!!

2/10 Terrible

Lorraine, North Dakota

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointed with the entire experience
We stayed at this inn on October 16, 2017. This was our second stay, years ago this facility was very elegant, and quaint with lovely rooms and was our favorite Sunday brunch stop. Wanting to share this experience with our children we came back to the Irwin Street Inn with high expectations and were extremely disappointed. Upon entering our room, we were assaulted by an awful mildew/mold/musty/rotten "old" smell. The odor permeated the room, furniture and bedding. The bathroom was moldy and had constant faucet leak which I assume contributed the mold/mildew issue. The carpet & floors were dirty& dusty. The bathroom was not clean and there was an old bottle of baby lotion under the tub, it appeared to have been there a long time, as it was dirty too. None of the antique furniture had any hardware (knobs or pulls), it had either been removed or stolen?? We found cigarette butts in the dresser drawer. The hall chandelier had 6 bulbs, 1 working & cobwebs! The front porch furniture had not been wiped down or dusted in so long I chose to sit on the decking as I felt it was cleaner than the chairs. One of the chairs actually had 4" tall profanity painted on the seat (f***). During the night strong smell of sewer gas gathered in the room and we had to run the A/C and ceiling fans to circulate the air. We were so profoundly disappointed with the accommodations, that we got up early and left before breakfast. Our memory lane trip was good only in our memory...
Stayed 1 night in Oct 2017
Response from Amy on 4 Dec 2017
We are sorry about your experience and we are working on this and hope to provide you the experience to your expectations. Thank you for your feedback! Manager

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very quaint hotel
This is a very quaint property. It's a collection of Victorian houses set near the Hanford Town Square. My room was very sweet, though it did have a little electrical problem that made the lights flicker. I suppose all old houses have their "personality quirks". Other than that, it was all fine.
Stayed 2 nights in Oct 2017
Thank you for your feedback and continue to provide you the hospitality to your expectations. Thank you! Manager

6/10 Okay

Linda, Paraduse, CA

Liked: Staff & service
Hanford Hotel
Love the quaintness of this hotel! And the staff was wonderful. The room was lacking in some comfort amenities like a chair(s) to sit on, Kleenex, drinking glasses and shampoo in the bathroom and lack of light in the room. 2 of the 3 bulbs were burnt out so I could not read. It was also noisy as it was near the Main Street and the train honked at every intersection!! We did not sleep well for the one night we were there. But the price was right! And the staff made us a pot of coffee in the morning which was nice!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Visit to Hanford
The rooms in the hotel were not clean. The bathroom sink was not clean. I'm not sure if the sheets on the bed were changed. The room had not been dusted. The TV was not working but it was fixed. I think there is a lot of room for improvement.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
This hotel took me back to the 1900's and I wasn't even alive back then. The room was very dirty and the mattress made A LOT of noise. I definitely don't recommend staying at this hotel at ALL.

2/10 Terrible

RTM, Ca.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
ROACHES
At least 15 German Brown roaches in bathroom at one time. Dirty. Mattress was hard as a rock. Poor selection of cable channels. WiFi kept dropping out. Clerk gave me a refund when I left after one night.

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Irwin Street Inn
This hotel has allot of promise if they tried to do a little better on the basics such as cleaning rooms, having working refridgerators, and other things that one would assume a hotel would do. The building and architecture are great. It is 4 old Victorian homes from the 1800's. Many of the fixtures are antiques. It is right next to Hanford downtown and has a nice little restaurant/bar. The reception clerk was very friendly, polite, and helpful. The room service is bad. The floors were dirty and never were cleaned, beds were not made the first day, I brought this up and the next day it was made without a sheet. The refrigerator was not working for 2 rooms that were booked and they switched them to other rooms for other people to deal with. Towels were not replaced until specifically requested. In short this hotel could be something great if it was maintained a little bit better and the cleaning staff actually cleaned rooms.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irwin Hotel a NO GO EVER AGAIN
Room had a musty smell; door key would only work once and had to reset the key every single time I left the room. Everything in the room felt "damp", mini fridge did not work at all.

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just about the worst
We booked three nights, but only stayed one. We would have left the first night, but it was very late and we didn't want to move. The room was 49° when we walked in. We turned the heater on but it took about three hours for it to catch up. The room smelled like old wet dog. It was rather stifling when we walked in. Our noses got used to the smell, but every time we walked out of the room and came back we had to get used to it again. The absolute worst part was of the toilet was broken. It was not flushing. We realize that the water had been turned off because it was just running and not filling up. This must've been known otherwise the water would not have been turned off. It was very late and we were tired so we just stayed in the room. Other issues with the room: there was graffiti on the walls. There were no bedside tables to put anything on. The rug was crusty and stained. The rug was probably the reason why it smelled.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room had trash and cobwebs in the bathroom
There were plastic shopping bags in the bathroom from previous guests and cobwebs in the corners of the bathroom.

2/10 Terrible

mary, San Diego ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bates hotel gone bad
My sister had her wedding reception at this quaint inn and my parents often stayed here so when my usual hotel was fully booked I thought I would give it a try. The inn was run down but dining room appeared nice. The clerk, concierge was a bit creepy. The room was smelly. The carpets stained and the bathroom was disgusting. Yuck. Got of there as quickly as possible

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a wedding going on, it's a pretty place
Cute place, a nice change from the typical hotel experience.