suffice it to say, sometimes it is just worth more money to stay in a decent place. there is no reason under the sun that i will EVER stay at this place again.
Jackie
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 22 พ.ค. 2024
Hi Jackie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
4/10 แย่
Brenda
เดินทางเพื่อธุรกิจ, เดินทางเป็นกลุ่ม
9 พ.ค. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
I booked this location because it was affordable and close to the airport, but I will not stay here again. The staff member on duty was playing video games and was very groggy when talking to me. My key did not work when I got to my room and I had to go back for the staff member to activate it. The room was clean and the bed was comfortable, but I could hear traffic all night. Overall not a great experience.
Brenda
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 22 พ.ค. 2024
Hi Brenda,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
4/10 แย่
Lounes
9 พ.ค. 2024
ชื่นชอบ: พนักงานและบริการ
The room smells like a dead animal
Lounes
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 22 พ.ค. 2024
Hi Lounes,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
The first day I stayed the water went out. Staff didn’t say they were turning off the water so no type of advance notice. So I was literally getting ready and washing my hair and the water stopped coming down. My key stopped working every night, I have a small child so having to carry her up the stairs and back down is a hassle. We had a family emergency so this was a short notice trip so I was willingly to go along with whatever as long as there wasn’t bugs. There was no bugs but there was holes in the walls and doors everywhere especially in the bathroom. It also smells so bad in there. As I was checking out, the guy tells me I have a $4 balance but you pay at check in they don’t have room service or any amenities. I never got my room cleaned so I don’t know what the extra charge could be and the staff didn’t know either saying his manager would have to be called. The first guy who checked me in was the only one who was helpful.
Dewanna
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Nancy Y. วันที่ 15 พ.ค. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
4/10 แย่
michel
27 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
michel
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Nancy Y. วันที่ 10 พ.ค. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Stayed here for three nights and each night we experienced guests next door screaming or loudly stomping on the walkways. Otherwise it was a great stay clean rooms and regular cleanings.
Brenda
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Brand Experience Team วันที่ 1 พ.ค. 2024
Hi Brenda, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6
The air condition was not working in the room, Vinay brought this to notice of the Night Shift manager. He gave me two option.1) I can keep my door open at night and sleep 2) He can give me a baby fan.
The night shift manager was very disrespectful, Aggressive and unprofessional…
This place is a trap. Don’t go there.
I checked in at midnight and within 5-10 minutes I left this property and stayed in nearby place.
Rishi
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Brand Experience Team วันที่ 1 พ.ค. 2024
Hi Rishi, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6
The room was clean, comfortable bed.
The place looks shady and unsafe.
The room smelled weird.
Hagar
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Brand Experience Team วันที่ 1 พ.ค. 2024
Hi Hagar, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6
8/10 ดี
Cameo
17 เม.ย. 2024
ชื่นชอบ: ความสะอาด
Stayed here for a quick weekend trip. The renovations were okay. I was shocked that a motel was up to date. I don’t really have any complaints. I’ll stay there again.
Cameo
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Brand Experience Team วันที่ 1 พ.ค. 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6
Zona tranquilla, personale disponibile e cordiale.
Francesco Paolo
เข้าพัก 5 คืน, เมษายน 2024
การตอบกลับจาก Brand Experience Team วันที่ 24 เม.ย. 2024
Ciao Francesco Paolo,Grazie per aver dedicato del tempo a condividere la tua recensione con noi. Siamo felici di sapere che il soggiorno è stato fantastico e apprezziamo il fatto che tu abbia riconosciuto l'ottimo servizio fornito dal nostro staff. Speriamo di rivedervi presto. Buon viaggio! Maz K.#Team6
Property was nice for a cheap motel. Seems recently renovated. It was just very noisy due to the interstate and the access road. But dollar store ear plugs helped me sleep, so it was OK.
Bonnie J
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Nancy Y. วันที่ 17 เม.ย. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
Okay for a cheap motel. Some of it looks updated. The problem was that the non smoking room smelled like someone had been smoking in it for 20 years! It was actually really terrible! Everytime the ac kicked on the terrible smell flooded us! The kids hair and blankets smell like smoke now. Hotel was full because of the eclipse. We had no choice but to stay.
Also the road noise was really bad. Other than that it was fine.
sheri
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Nancy Y. วันที่ 17 เม.ย. 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
การตอบกลับจาก Brand Experience Team วันที่ 19 เม.ย. 2024
Hi Edward,Thank you for positively rating your stay!!Maz K.#Team6
8/10 ดี
Mary
เดินทางกับคู่รัก
7 เม.ย. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Property was older but clean and a bargain
Mary
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Nancy Y. วันที่ 17 เม.ย. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
8/10 ดี
Giselle
เดินทางเป็นกลุ่ม
4 เม.ย. 2024
ชื่นชอบ: ความสะอาด
Muy limpio, precio economico. Pero hacer el check inn desde una ventanilla, cuando estas sacando dinero no es muy seguro. Para estar antes de un vuelo, muy bien. Queda a muy pocos minutos del aeropuerto. Para quedarse con niños no.
Giselle
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Nancy Y. วันที่ 17 เม.ย. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
8/10 ดี
Bridgette
3 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Bridgette
เข้าพัก 1 คืน, มีนาคม 2024
10/10 ดีเลิศ
Rafael
2 เม.ย. 2024
Rafael
เข้าพัก 3 คืน, มีนาคม 2024
2/10 แย่มาก
Nancy, North Richland Hills
28 มี.ค. 2024
Nancy
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 12 เม.ย. 2024
Hi Nancy,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
การตอบกลับจาก Brand Experience Team วันที่ 27 มี.ค. 2024
Hi C,Thank you for the perfect rating!! Maz K.#Team6
6/10 พอใช้
Bridgette
เดินทางเพื่อธุรกิจ
13 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Room had bugs and doors needed to be replaced.
Bridgette
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 27 มี.ค. 2024
Hi Bridgette, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6
8/10 ดี
Camille
12 มี.ค. 2024
It was ok for the price
Camille
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Nancy Y. วันที่ 19 มี.ค. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
10/10 ดีเลิศ
Mukoka Manzi
เดินทางกับครอบครัว
9 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Carpet must worked on
Mukoka Manzi
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Nancy Y. วันที่ 19 มี.ค. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Our room was supposed be non smoking but we can smell smoke in the room at the first entrance. The tv remote didn't work properly or the bathroom sink. The floor tile was coming up and the sheets on the bed were not cleaned.
Chanika
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 12 มี.ค. 2024
Hi Chanika,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
Unfortunately the building is 100 feet from a major and busy freeway so it’s very loud. Otherwise, beyond poor water pressure, everything else was adequate and acceptable.
Antonio
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Brand Experience Team วันที่ 27 ก.พ. 2024
Hi Antonio,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
I booked a double queen bed room and got a single full size bed room. My check out date was on 2/4/24 I checked in on 2/3/24 @3am and rh3 afternoon clerk checked me out at 11am on th3 same day 2/3/24. When i came back to my room later that evening around 5pm my room key still worked, I opened the door and there was a man whom had been checked into my room. I went to the front desk to sort the matter and was told that my reservation had been changed and that they had checked me out. I asked if that was the case then how did my room key still work. My arrival receipt even showed my check out date was for 2/4/24. They had thrown away my personal belongings that I had left in the room. This was the worse stay out of town ever, and this was my FIRST time ever in Euless.
Danyece
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Brand Experience Team วันที่ 14 ก.พ. 2024
Hi Danyece,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
10/10 ดีเลิศ
Jesus
4 ก.พ. 2024
Jesus
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Nancy Y. วันที่ 14 ก.พ. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
The room was full of cockroaches, will not stay there again
juan k
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 14 ก.พ. 2024
Hi Traveler,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางเป็นกลุ่ม
29 ม.ค. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Brand Experience Team วันที่ 7 ก.พ. 2024
Hi Traveler,Thank you for positively rating your stay!Lilith#Team6