โรงแรมใกล้สวน Fort Stevens, วอชิงตัน

"ve stayed at this hotel before, and my previous experiences have always been very pleasant. From check-in to general support, the staff has consistently been friendly, helpful, and welcoming. During my most recent stay, the check-in experience was still positive—the front desk staff were polite and professional. However, the checkout experience was noticeably different. The staff at that time were not very friendly, and there was a lack of presence at the desk. Basic customer service and...

"My room had no heat. The temperature was 39 degrees. The front desk had no attendant. When I called the business number of the guest house, she told me she was out of town. She told me to take a room on the third floor, which was very difficult, as I have a gait disorder. There is no elevator. I was visiting an old friend who lives in the neighborhood and he brought me a space heater for the next two nights of my 3-night stay. There was a problem finding an unused electrical outlet in my...

"Yes / Yes"

"Parqueo en el hotel "

"good location near restaurant & pub. and friendly staff"

"Nice hotel. Very cool vibe and the Adams Morgan location has lots going on "

"The property was beautiful and very comfortable and accommodating. The staff were so friendly and helpful and kind throughout our stay there. At one point, I injured myself by tripping on the stairs and the security team could not have been more helpful and concerned for my well-being."

"Great job Embassy Suites! First Class!!"

"We had a room with a king bed. The property was clean. The waffles at the complimentary breakfast were delicious. The staff was friendly and helpful. The gym was clean - bike, treadmill, elliptical, rowing, yoga mats, some dumbells/kettlebells. There was no microwave in the room and the mini fridge was full of beverages for purchase. It was inside a cabinet and the temperature of the fridge was on the warm side. There was no way to adjust the temperature. The fridge was essentially unusable....

"Staff friendly and location closed subway....... . . . . ."

"I checked out a day early because I saw two bugs during the night. It was horrible and disgusting. I would like a refund for the second nights stay."

"Elevator and toilets broken, no bottled water. Scratchy towels an DC sheets"

"Great and clean location there is no free parking have to pay for parking in the shared garage also the pool was under repairs I was told this has been an ongoing situation but on the site it don't mentioned anything about the pool no being available and I chose tbis location just for the pool. Breakfast was great and the staff was awesome and helpful "

"เป็นโรงแรมที่น่ารัก และอบอุ่น Staff ให้ความช่วยเหลือดี หลังจากกลับจากที่ทำงานมาถึงโรงแรม รู้สึกเหมือนได้กลับมาที่บ้าน ตอนเช้ามีอาหารเช้าให้ และช่วงบ่ายจะมีการนำไวน์ และชีส มาตั้งไว้เพื่อให้บริการ ฟรี ไม่มีค่าใช้จ่าย ถ้ามีโอกาสไป วอชิงตัน ดีซี อยากแนะนำให้มาพักที่นี่ และพวกเราจะกลับไปใช้บริการอีก "

"The property is not clean. Room keys do not work. Check in took almost an hour. Breakfast service is pretty bad. No one to give you water or coffee. Please avoid this property if you can. "