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Hotel Casazul

2.5 star property
Travelers find a peaceful pre-flight haven at this airport-adjacent property, where luggage storage and tour assistance make the transition easier

Choose dates to view prices

Hotel Casazul offers a quiet retreat near the airport with a scenic terrace for relaxation. Practical amenities include dry cleaning, in-room WiFi, and newspapers. The 24-hour front desk is ready to assist with travel arrangements and last-minute needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Twin Room

In-room safe, desk, blackout curtains, free WiFi

Basic Twin Room

7.2 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | In-room safe, desk, blackout curtains, free WiFi

Standard Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • Lake view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, blackout curtains, free WiFi

Standard Single Room

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Lake view
  • 16 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Single Room

Premium Single Room | In-room safe, desk, blackout curtains, free WiFi

Premium Single Room

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • Lake view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | In-room safe, desk, blackout curtains, free WiFi

Premium Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Bed
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About the area

Located in Flores, Hotel Casazul is near the airport. Flores Dock and Ixpanpajul Nature Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Guacamayas Biological Station and Central Park. Church of Our Lady of the Remedies and Santa Barbara Island Museum are two other places to visit that come recommended. Visit our Flores travel guide
Map
Calle La Union, Flores, Peten, 01010

What's nearby

  • Cathedral of Flores which includes a church or cathedral
    Church of Our Lady of the Remedies
    3 min walk - 0.3 km
  • Canoeing on beautiful Lake Peten Itza, El Remate, Petén, Guatemala
    Flores Dock
    5 min walk - 0.5 km
  • Flores featuring a coastal town, general coastal views and a house
    Lake Petén Itzá
    10 min walk - 0.9 km
  • Letras Campeche in Mexico.
    Maya Mall
    11 min walk - 1.0 km
  • Las Guacamayas Biological Station
    2 min walk - 0.2 km

Getting around

  • Flores (FRS-Mundo Maya Intl.)
    11 min drive

Restaurants

  • Maracuyá
    3 min walk
  • Ristoranto Terrazzo
    2 min walk
  • Cool Beans
    2 min walk
  • Hotel Casa Amelia
    3 min walk
  • El Sótano
    6 min walk

About this property

Hotel Casazul

Hotel near Flores Dock
Located close to Las Guacamayas Biological Station and Church of Our Lady of the Remedies, Hotel Casazul provides a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • A round-trip airport shuttle (surcharge), express check-in and smoke-free property
  • A front desk safe, a 24-hour front desk and tour/ticket information
  • Luggage storage and free newspapers
Room features
All guest rooms at Hotel Casazul have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, fridges and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Casazul
Casazul Flores
Hotel Casazul
Hotel Casazul Flores
Hotel Casazul Hotel
Hotel Casazul Flores
Hotel Casazul Hotel Flores

Frequently asked questions

Is Hotel Casazul pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casazul?

This hotel doesn't offer parking.

What time is check-in at Hotel Casazul?

Check-in start time: 3:00 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casazul?

Checkout is at noon.

Does Hotel Casazul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GTQ 50.70 per person applies.

Where is Hotel Casazul located?

Situated near the airport, this hotel is steps away from Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Flores Dock and Central Park are also within 15 minutes.

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Reviews

Hotel Casazul Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 105 out of 223 reviews
Rating 8 - Good. 94 out of 223 reviews
Rating 6 - Okay. 19 out of 223 reviews
Rating 4 - Poor. 1 out of 223 reviews
Rating 2 - Terrible. 4 out of 223 reviews

Reviews

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with nice balcony and courteous staff
Stayed 1 night in Jan 2026

10/10 Excellent

Sisay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service with good English speaking front desk manager.
Stayed 2 nights in Oct 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities
Staff was wonderful, coffee early in the morning delicious, clean rooms, good bathrooms but the shower is very slippery, view and decks were awesome
Stayed 3 nights in Dec 2025

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Casazul. The room was spacious, clean, with a awesome view to the lake with a balcony that was great to see the sunset with a book in your hands. Awesome stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rudy was super helpful and kind. Made the check in experience a breeze! He also stepped out to show me parking! Would definitely stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Fabio A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff very helpful and corteus.
Stayed 1 night in Feb 2025

8/10 Good

Arvind

Liked: Cleanliness, property conditions & facilities
Room was nice. Front office great. The room was facing the road and extremely noisy. People had a road party outside our room all night long. That needs to be stopped.
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The view from the balcony. Free instant coffee and tea and drinking water dispenser. The staff was amazing, so helpful and caring.
View from our balcony.
Stayed 2 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was fantastic. Great views of the lake and sunset, lots of great dining options extremely close and great staff.
Stayed 3 nights in Jun 2024

8/10 Good

Irma

Liked: Amenities
I love the open sit are wiyh the beautiful lake view
Stayed 1 night in Mar 2024

6/10 Okay

Arlo

Liked: Staff & service
Good room. Thank you. Good view and fresh breezes. No warm water. WiFi did not work. Adults working in hotel were good. Younger boy doing check in was inexperienced and said little.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy spot in Flores. Great views of the lake. Receptionists very friendly and allowed me to store my luggage after checkout. WiFi did not work very well so relied on my phone’s data.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, awesome veranda

Great place. Excellent location. All of the staff were friendly and helpful. The sunset view from the veranda was superb! The only drawback was the bed which was worn and sloping. Otherwise this place was pretty perfect.
Stayed 2 nights in Jun 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.
Stayed 1 night in Mar 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service
The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.
Stayed 3 nights in Mar 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in 2 different rooms at this property because I was there for a week. I loved my room with the balcony, the beds are comfortable and my view was so peaceful and great. The second room looked out onto the street whichI didn't like as much, but was only there for one night. There were not too many bugs, just some ants and small beetles in the room sometimes. I did have a gecko in my room one night, but he exited on his own and this is common in this area. The water was only hot one day, but it's ok because it is so hot in Flores, you'll be wanting a luke warm/cool shower. The staff is super friendly and helpful. I would stay here again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Showers are really powerful and the room was really clean. Part of the terrace was being repainted but nonetheless the outlook was beautiful. We didn’t eat here so can’t comment on the food.
Stayed 4 nights in Nov 2024

6/10 Okay

Arvind

Liked: Cleanliness, amenities, property conditions & facilities
Very noisy because the room was facing the street and people were having a party outside.
Stayed 1 night in Jan 2026

8/10 Good

Arlo

Liked: Staff & service
Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Clean. Friendly staff. Great location.
Stayed 2 nights in Jul 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was just excellent!
Stayed 3 nights in May 2024

10/10 Excellent

Guillermo Heriberto

Liked: Cleanliness, staff & service
Lakeside view.
Stayed 2 nights in Sep 2022

10/10 Excellent

William David

Liked: Cleanliness, staff & service, property conditions & facilities
At Casazul, we enjoyed the best view in Flores, and watched the sun set each evening from our large balcony, with an ice-cold Gallo in hand. Chonita was helpful in advising attractions, tours and transportation. We highly recommend Casazul. William and Susan
Stayed 3 nights in May 2023

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities
:)
Stayed 1 night in Dec 2022