A very beautiful & pleasant hotel , all staff polite & smiling, breakfast excellent
Anthea
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
10/10 ดีเลิศ
Manuela
10 ก.พ. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Amazing ammenities and lovely staff
Manuela
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
4/10 แย่
Kevin
29 พ.ย. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Disappointed
The hotel was recommended by close friends. However, we were disappointed. At check-in we were not given much information, and it took us a day to discover that there was a living room with tea and coffee facilities. Our room was okay, but generally "tired," in the sense that we felt it well past its prime. Fittings in the bathroom - including shower screen handles - were broken or missing. Our feeling was that the ground floor and second floor had great character, but that beyond that, it was dated. In addition, with no lift, hauling bags up several flights of stairs was a challenge. The front desk was hit and miss and depended who was on it, with the younger staff most helpful. We did mention to one of these younger people that we were disappointed with the room. Overall, our feeling is that for our next visit to Florence we would probably choose a different hotel.
Kevin
เข้าพัก 3 คืน, พฤศจิกายน 2023
10/10 ดีเลิศ
Per
28 ก.ย. 2023
Per
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Marco วันที่ 3 ต.ค. 2023
Good afternoon Mr. Per,thank you for your fantastic review.Best RegardsHotel Villa Liana
Thank you for your review.Best RegardsHotel Villa Liana
4/10 แย่
Heidi
เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม
1 ก.ย. 2023
As soon as we arrived we were told we would be switching rooms the following day. Due a wall caving in somewhere in the hotel.
Our new room was 3 flights higher, on the noisy street, dark, dingy, with moldy bathroom and a tiny shower. I asked if I could stay in original room as I have planters fasciitis and the stairs would be difficult. I was told no that someone else needed the room
Heidi
เข้าพัก 4 คืน, สิงหาคม 2023
การตอบกลับจาก Giorgio วันที่ 1 ก.ย. 2023
Dear Mrs Heidi,we are very sorry for what occurred to you, since we had a problem in the type of room you booked, a classic, we assigned you a de lux room for the first night, and then we moved you to a superior room on the second floor.Your stay at the hotel was 4 days, but during these days you never expressed your discomfort to us, we could certainly have solved your problems.However we are very sorry,Best regardsThe ManagerHotel Liana
Beautiful room for family of four with two bedroom apartment right outside main building, great space for myself, wife, and two kids. Parking right in front of room, although tight, was as promised. Just make sure you realize hotel is in a restricted area so don't drive right to hotel, find the parking first. Area is great, a bit of a walk to tourist area, but makes it easy to drive to and quieter at night. Beautiful property, gorgeous facility. Highly recommend.
Scott
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก Marco วันที่ 20 มิ.ย. 2023
Good evening Mr. Scott,thank you for this fantastic review.We hope to see you another time in future.Best RegardsHotel Villa Liana
The hotel was charming.
The Florentine style had already convinced us when booking.
Staff was friendly and very helpful.
Unfortunately, we did not notice anything about our Vip status.
Conni
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Marco วันที่ 6 พ.ค. 2023
Good evening Mrs. Conni,thank you for your review. We hope to see you another time in the future in our hotel.Best RegardsHotel Villa Liana
8/10 ดี
Craig
18 เม.ย. 2023
Craig
เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก marco วันที่ 19 เม.ย. 2023
Good evening Mr. Craig,thank you for your review.Best RegardsHotel Villa Liana
Staff extremely helpful; delightful environment. Felt like being guest in palatial home. Only drawback - shower was rudimentary. Benefits of hotel greatly outweighed this one drawback.
Carl
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Marco วันที่ 19 เม.ย. 2023
Good evening Mr. Carl,thank you for your review.Best RegardsHotel Villa Liana
Incrível, nos hospedar em um casarão muito antigo, histórico, que pertenceu a uma família nobre e, dentro de Florença.
Dulce R
เข้าพัก 3 คืน, มกราคม 2023
การตอบกลับจาก Marco วันที่ 15 ม.ค. 2023
Buongiorno ,La ringraziamo per la valutazione e siamo contenti che sia andato tutto bene. Speriamo di averVi ancora nostri ospiti in futuro.Cordiali SalutiHotel Villa Liana
Lovely hotel, full of character and rich in history.
Kathy
เข้าพัก 1 คืน, พฤศจิกายน 2022
การตอบกลับจาก Marco วันที่ 15 ม.ค. 2023
Buongiorno ,La ringraziamo per la valutazione e siamo contenti che sia andato tutto bene. Speriamo di averVi ancora nostri ospiti in futuro.Cordiali SalutiHotel Villa Liana
10/10 ดีเลิศ
giulia
17 พ.ย. 2022
giulia
เข้าพัก 1 คืน, พฤศจิกายน 2022
การตอบกลับจาก Marco วันที่ 15 ม.ค. 2023
Buongiorno ,La ringraziamo per la valutazione e siamo contenti che sia andato tutto bene. Speriamo di averVi ancora nostri ospiti in futuro.Cordiali SalutiHotel Villa Liana
10/10 ดีเลิศ
chen
2 ต.ค. 2022
chen
เข้าพัก 4 คืน, กันยายน 2022
การตอบกลับจาก Giorgio วันที่ 3 ต.ค. 2022
Dear Sirs,we thank you very much, and hope to have you herre soon.Kind regardsGiorgio
Dear Sirs,we thank you very much, and hope to have you here soon.Kind regardsGiorgio
8/10 ดี
Peter
เดินทางกับครอบครัว
24 ก.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
This hotel is a bit far from the Duomo, the furnishing are nice, but the bathrooms are dated. Breakfast was just ok.
Peter
เข้าพัก 2 คืน, กันยายน 2022
การตอบกลับจาก Giorgio วันที่ 3 ต.ค. 2022
Dear Sirs,we thank you very much, and hope to have you herre soon.Kind regardsGiorgio
6/10 พอใช้
Juan
เดินทางกับคู่รัก
19 ก.ย. 2022
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Reception people not so friendly, looks like they are use to receive old timers and not young couples, excellent breakfast, fresh, quality, options, staff here more friendly, all OK in the rooms, all works and looks fine, I would recommend some upgrades to give some modernity but actually zero complains, parking into property, no difficulties at all
Juan
เข้าพัก 2 คืน, กันยายน 2022
การตอบกลับจาก Simona วันที่ 7 พ.ย. 2022
Thank you for your reviews!!!Hooping to welcoming you again in the future.Kind regardsSimona
Lovely little spot with good prices, great staff and a nice breakfast. Convenient for those with a car. A bit of a walk to the center. We chose because of the proximity to the small station ( not the large central one) because we had an early morning train. All worked out well and very glad we stayed here
The hotel was built in 1869 as the British embassy, and is a beautiful hotel. It feels like one is in Europe rather than a generic box, and the staff are very friendly and very helpful. The breakfast is all we wanted and more. Our room was quiet, and the bed was very comfortable. We were delighted!
We had a great room at the fground floor with a small terrace. The bed was great, it was clean and the breakfast was fine. Walking distance from thie city center so next time we are in Florence we will try to get this hotel again.
Great little boutique hotel, close enough to the major sights of Florence to walk to. Had three memorable meals at restaurants we could walk to as well. Good breakfast in the AM included. Nice semi private patio out our French doors for wine in the evening before dinner. I would recommend this hotel to anyone.
We had a generally nice stay. The hotel was aesthetically pleasing if a little shabby. The breakfast left a bit to be desired, lack of plates and cups and cutlery as much as budget food and absent staff. What really left a lasting impression though was bedbug bites. We have had to spend time and money cleaning our luggage and praying that they didn't hitch a ride.
We emailed the hotel management and received no response. TBH a refund of the room rate wouldn't have been unreasonable, given the situation. So sadly our advice is a clear AVOID.
Ian
เข้าพัก 1 คืน, สิงหาคม 2019
การตอบกลับจาก Giorgio วันที่ 22 ส.ค. 2019
Dear Mr. Ian,
we are very surprised by what you claims, but as usual we were alerted by having an expert intervene, who has not found any contamination in the room where you stayed. Therefore we are very sorry to tell you that perhaps you have confused some pinch of mosquito with the bed bags, much more that at the check out you not made mention of this problem to the receptionist. You asks us a reimbursement ..... but we believe that you have no right to have it.
The Hotel Manager
Hôtel correct mais un Peu vieillot.
Bin emplacement car le centre historique est accessible à pied en seulement 15 min.
Chambre correcte avec une bonne climatisation. Salle de bain un peu petite.
Nous avons apprécié le fait que l’hôtel fournisse la prise à moustique !
Hôtel peu bruyant.
Dispose d’un parking (payant 15€ la nuit) très sécurisé.
Petit déjeuner complet et copieux.
Personnel très agréable.
Séjour dans l’ensemble très correct même si l’hôtel aurait besoin d’un coup de jeune sans pour autant perdre son style ancien.
O hotel e acolhedor e limpo; tem um lindo jardim interno bem toscano; fica um pouquinho afastado do centro a 1 km do museo accademia
O café da manhã é ok é servido em sala bem agradável
Destaco apenas que não tem modernidade: a tv é uma
Tela de 14
Polegadas, o minibar não e embutido, , não tem cama box
Me hospedaria novamente
Apenas estranhei não ter tido nenhuma menção ao status VIP da reserva e são cobradas taxas diárias adicionais apesar de estar escrito que todas estavam inclusas no valor da reserva
Adresse tout à fait exceptionnelle: une maison ancienne (1869) somptueusement décorée ( hauteur des plafonds, fresques aux plafonds) et qui fait penser à l'hôtel Jacquemart
André à Paris.
Le petit déjeuner (excellent) se prend dans une salle particulièrement raffinée, au I° étage auquel on accède par un escalier majestueux...mais il n'y a pas d'ascenseur...
Autre point très positif: possibilité de parking.
Mais notre chambre; exigüe (on ne sait pas comment sortir les affaires des bagages) vieillotte, ne convient pas à un séjour prolongé.
Sehr gute Lage, sehr nettes Personal.
Wir hatten ein Zimmer zum Garten und was leider nicht erwähnt wurde, war, dass man da direkt am Hotelparkplatz wohnt.
Un hotel cómodo y tranquilo. Habitaciones normales. Mobiliario un poco antiguo pero en un estado correcto. Cuarto de baño limpio. El desayuno es normal y con la suficiente variedad de opciones. El personal lo mejor del hotel, atentos y simpáticos.
La situación es muy buena ya está un poco alejado del centro (7’ andando) y por lo tanto es muy tranquilo y sin ruidos molestos.
Jorge
เข้าพัก 3 คืน, เมษายน 2019
การตอบกลับจาก Simona วันที่ 13 มิ.ย. 2019
Grazie, speriamo di riverla presto con noi.
Un caro saluto da parte di tutto lo Staff.
Simona