I don’t know where to start. All the booking sites as well as any website I found for Hotel Cantoria said no smoking, yet the daytime front desk person themselves was smoking. It lists itself as an accessible hotel but it is on the 5th floor with an elevator maybe 3 feet by 2.5 feet wide. On top of that, you enter on one side and ext to your right. Quite challenging for a person in a wheelchair.
They have a rooftop terrace and a sign indicating, “Go up to the “Terrazza Cantoria” and ask Joy for the cocktail of the day. Well, I can end sure you there is no Joy at the Hotel Cantoria (literally or figuratively).
Lastly, our room smelled like urine and the toilet seat lid was broken. Although they did fix the lid which helped reduce the smell, this has definitely been the most disappointing hotel of our trip so far.
*I do want to say that they were responsive to our complaint which was appreciated. It is close to the train station station which is a plus. Also, the free breakfast is nice.