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Helvetia & Bristol Firenze – Starhotels Collezione

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Luxury
5.0 star property
9.2

Wonderful

Historic elegance steps from Florence's heart

Super chic and elegant, this property offers an authentic historical feel just steps from Florence's iconic attractions. Unwind in the amazing spa or enjoy the delightful breakfast, all while experiencing top-notch service and thoughtful amenities.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿29,325
฿32,865 total
includes taxes & fees
3 Jun - 4 Jun

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About this property

Helvetia & Bristol Firenze – Starhotels Collezione

  • Luxury boutique hotel near Cathedral of Santa Maria del Fiore
  • A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, Helvetia & Bristol Firenze – Starhotels Collezione provides a terrace, shopping on-site and dry cleaning/laundry services. Indulge in a hot stone massage, a facial and a body treatment at the on-site spa. The on-site Regional cuisine restaurant, Cibrèo Ristorante, features al fresco dining and dinner. In addition to a fireplace in reception and car hire on-site, guests can connect to free in-room WiFi.
  • Other perks include:
    • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
    • Babysitting (surcharge), smoke-free property and free newspapers
    • Concierge services, tour/ticket information and a front desk safe
    • Guest reviews speak highly of the helpful staff and first-rate property condition
  • Room features
  • All 89 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
  • Other conveniences in all rooms include:
    • Rainfall showers, bidets and baths or showers
    • 32-inch TVs with satellite channels
    • Childcare services, electric kettles and daily housekeeping

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

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  • Restaurant
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 60 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 40 per person
  • Self-parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1JJ5NDZ7I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Helvetia & Bristol Firenze – Starhotels Collezione pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 60 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Helvetia & Bristol Firenze – Starhotels Collezione on 3 Jun 2026 start from ฿29,325, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Helvetia & Bristol Firenze – Starhotels Collezione?

Self-parking is available for EUR 60 per day. Valet parking is available for EUR 60 per day.

What time is check-in at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Helvetia & Bristol Firenze – Starhotels Collezione?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Helvetia & Bristol Firenze – Starhotels Collezione located?

Located in Historic Centre of Florence, this luxury hotel is within a 5-minute walk of Strozzi Palace and Piazza di Santa Maria Novella. Ponte Vecchio and Uffizi Gallery are also within 10 minutes. Unità Tram Stop is 6 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 391 out of 560 reviews
Rating 8 - Good. 118 out of 560 reviews
Rating 6 - Okay. 32 out of 560 reviews
Rating 4 - Poor. 12 out of 560 reviews
Rating 2 - Terrible. 7 out of 560 reviews

Reviews

Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel. Perfect location. Everything was spotlessly clean. The staff were so friendly and accommodating. The spa was out of this world. The breakfast had so much variety. Will definitely be staying there again.
Entrance
Winter Garden where breakfast takes place.
Winter Garden
Ham & mushroom omelette - delicious!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
Amazing staff , Location and room so beautiful
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great staff willing to go the distance to offer us the better room available. Plus, they were sensitive enough to give us a complimentary gift since it was our honeymoon.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Excellent spa and restaurant. Excellent staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the staff was great and The room was amazing. Close walk to downtown dinning shopping!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

january

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, property is gorgeous, you must try the spa. Marcus and Anna there were outstanding. Breakfast could have more warm options, and the rooms were a little on the small side but to be expected for a European property. Overall truly a 5 star property.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant, amazing spa!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

manoz

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Virna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Florence

Amazing stay , best hotel in Florence. Super service , amazing location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Chrysostomos

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Excellent hotel, clean and friendly service.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away by the customer service and attention, location of hotel and the room and spa. We could not have been happier.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Julienne

Liked: Cleanliness, amenities, property conditions & facilities
We had the most wonderful seven night stay at the Helvetia and Bristol last week. From the moment we entered, we were treated so kindly. The entire staff, from front desk to housekeeping to doormen to restaurant staff, were so warm, friendly, and helpful. The rooms were spacious and gorgeous, and turndown service a delight each night, with slippers laid out for us and chocolates on our pillows. The location was central to everything. Truly, there is not a single negative thing I could say - this is a magical hotel. We’ll be back!
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exquisite hotel with absolute luxury and simply the best breakfast buffet we had in all of Italy. We traveled from Venice to Florence and this hotel was a last splurge. It was worth the high price. The room was beautiful in the newer Bristol tower and the spa was relaxing. The best breakfast buffet with cheery staff made our last day so happy.
Breakfast buffet
Breakfast buffet
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here is next level top of the line! From the staff to the gorgeous rooms, spa with Roman bath, and the restaurant and bar. I would absolutely stay here again and can’t wait to go back!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, beautifully maintained, wonderful staff. Zero complaints with my stay here. Definitely will be returning. Perfect location in Central Florence as well. Very easy to access anything and everything you’d want to see.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

The hotel was extraordinary from check-in to check-out. The property itself was immaculate, the staff friendly, and the service superb.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well built hotel in a great area. Clean, nicely decorated, friendly staff.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Staff was really good and the area is fantastic. Room had skylights but sadly no windows.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

We had a glorious stay. The staff are very friendly and made us feel at home. The guest room was opulent and well appointed. I can’t wait to go back!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

S B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Class and style

A repeat guest of this hotel, I’m impressed with the consistent quality and service. The location is ideal, the spa offers much relaxation.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff. Property is kept in clean immaculate condition with a wonderful spa. Situated within walking distance of all major attractions. An ideal property to explore Florence and offers good relaxation facilities.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Christopher

Close to everything you want to see. Great staff, helpful to find what you might want to see or recommendations/
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location, we she my wife and 2 girls 7-9yrs old. The staff was excellent, th property was in a very good location. I’m definitely staying again.
Stayed 2 nights in Jan 2025