Search Hotels Near Firelake Grand Casino, Shawnee

"The spa was not working"

"Nice hotel, very busy and good restaurant selection. Just wished our special request had gotten done but understand they were busy "

"Do NOT book a room here! This place somehow had a 6.8 rating and I wasted some of my Key Cash staying at this dump. The room they initially put us in had hair and flakes of something in the bed and on the pillows. A dirty towel was also left in the bathroom. The mini fridge didn't work and the temperature control knob was broken off. The TV also didn't work at all. It wouldn't even turn on. The electrical outlets were also hanging out of the wall and some didn't work. There was no ice available at any machines in the hallways. There was a sign that you could get some near the front lobby, but I didn't bother looking at that point. The hallways reeked of weed, even though the desk clerk was adamant that they didn't allow pets or smoking. This "hotel" is somehow a part of the Choice Hotels group. They should immediately disassociate themselves with this place. "

"Our stay here was great. The staff was amazing both the hotel and pool staff. Great food selections. Indoor water park was awesome, our kids loved it. The rooms were fantastic clean, spacious, updated, very well put together. Highly recommend this place for families, we will be back. "

"No microwave No plug by bathroom vanity sink "

"Clean room, friendly staff but towels were not stocked either night of our stay and there was no soap. The place smelled like weed in the parking lot, entrance, elevators and hallway. And one elevator was not usable. "

"Sink was stopped up water didn’t get hot loud neighbors all night wasn’t greeted tv only worked on channels "

"Clean, comfortable "

"We really enjoyed our one nights stay. The room was clean and the bed and pillows were the most comfortable of any motel/hotel we ever stayed in. Hotel staff were pleasant and courteous. The breakfast buffet was outstanding. I would definitely stay again and recommend it to others. "