Its beautful area right by the Nicolet National Forrest and 1/2 hour away from the Ottawa National Forrest. Right by a lake and has fire pits to use and grills. The manager is fantastic. She really knows how to treat people. I think her name is Jenny. Im sorry if i got that wrong. She let me check in 5 hours early. How cool is that??!! I highly recommend this place. It is truly awesome!!
Thomas
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Chanticleer Inn วันที่ 7 พ.ค. 2024
Thank you Thomas for the great review!! We are so glad you had such great weather for hiking!
Arrived early and after finding a helpful gentleman ( note) this young man was maintenance not front desk who called the property manager who quickly and without any hesitation or attitude remotely updated the lock and let us in . Outstanding service. This was not the first and most certainly not our last stay and this amazing resort. Highly recommend
David
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Chanticleer Inn วันที่ 30 ม.ค. 2024
Thank you David for the great review! We are very happy you had such a wonderful experience with us!
We had an issue with our door. Staff was wonderful in helping make our stay excellent. Bar staff extremely friendly. Was a great experience and will be back!
Its a "cabin" type of hotel. I stayed in December (off-season). Arrived at 6pm. The building with the front desk was closed, so I had to call to get a code to access my room. Room was 60 degrees. No breakfast nor frills. There were only 8 tv stations (all local, no cable) and half didn't have any volume. It's cheap..in summer, you have the lake. So, the hotel is probably better then.
Hi Diana. We are sorry you didn't enjoy your stay. If your low rating was due to the refund that we issued immediately, but is being held up by the booking site, we would appreciate the negative review being directed toward them and not us. If there was something else we could have done better, please let us know.
Amazing! Clean, amazing view and wonderful restaurant.
Jeanne
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Chanticleer Inn วันที่ 24 ต.ค. 2023
Thank you for the awesome review!! We love that you enjoyed your visit!
10/10 ดีเลิศ
Thomas
เดินทางกับคู่รัก
23 ต.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Carpet needs changing stains/ liked that it was quiet/ bathroom was sorta dirty/ blanket had a dirt stain on it/ wouldn’t prolly go back unless we were offered a free night to make up for the uncleanliness of it….
The fact that I was on the first floor and still had to do steps we don’t like steps we are 73 years old
David
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Chanticleer Inn วันที่ 17 ต.ค. 2023
Hi David, We are sorry for the steps. There are only steps in one area of our resort. We would love to assist you in making your next reservation to find a room that is better suited for your needs.
Great place to come and relax. Bar area is great. Staff is very friendly. If you are getting in late there is a phone number on the door and they will make sure you get to your cabin. Had a great time and will be back.
Melissa
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Chanticleer Inn วันที่ 3 ต.ค. 2023
Thank you Melissa for the fantastic review! We love having repeat guests! See you again!
Nice, friendly, beautiful quaint grounds, peaceful. Be sure to eat dinner at their restaurant. Food was excellent. Everyone in bar was complementing the chef! schnitzel best I ever had!
Kathy
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Chanticleer Inn วันที่ 3 ต.ค. 2023
Thank you Kathy! We are thrilled you had such a wonderful stay! (The schnitzel is our favorite too!!) :)
The room was small but very clean. The resort was nearly empty, so that was a plus for us, except there were no pontoon rides as they were being put away. It was fine for the end of season getaway. The Villas are much nicer, and larger, for larger groups.
Lonnie
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Chanticleer Inn วันที่ 22 ก.ย. 2023
Hi Lonnie, We are glad you enjoyed your stay.
2/10 แย่มาก
Mike
เดินทางกับครอบครัว
21 ก.ย. 2023
ชื่นชอบ: พนักงานและบริการ
Unhappy with booking!
My 90 year old Mother took a turn for the worse health wise and we had to put her in a nursing home. We tried to cancel our reservations through Chanticleer which they did. However we couldn’t get ahold of anyone to speak to at Hotels.com to cancel our reservation! We would appreciate a response and don’t feel we should be charged.
Mike
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Chanticleer Inn วันที่ 22 ก.ย. 2023
Hi Mike, We are sorry about your mother. We did respond to your request, however, when rooms are booked through a booking site, they need to be cancelled through the booking site. We 100% approve your refund, but it needs to come through Hotels.com. If they contact us, we will approve it with them. We would appreciate if you would focus the negative review away from us as we did not handle the booking. Please let us know if we can assist you with your refund.