โรงแรมและที่พักในดาวน์ส

"Hotel itself was good. Customer service was lacking. Called a week ahead and day of asking if we could check in an hour early. Got there and were told we couldn’t, then saw several groups of people check in while we were waiting, we tried again and then they let us check in. Also told them our room was out of hand soap and body wash and never got it taken care of our entire stay."

"Overall, great hotel: clean rooms and common areas, comfy beds, good water pressure and temperature, effective darkening blinds, plenty of room space, and adequate breakfast offerings. The location is near ISU campus and nice shops and restaurants at easy walking distance. Parking is inconvenient being in a ramp across the street. Not too far away, but be aware of this in poor weather. Positives out weigh any negatives, I would stay here again."

"No shower doors. Water went everywhere"

"Front desk staff seemed like he was not happy to be there. He did not tell us about the continental breakfast, check out time, asked if I was a Hilton honors member, etc. Seemed annoyed to have to look up my member number by phone number. Alright neighborhood and room was decent - definitely need some work in the room and cosmetic upgrades."

"Absolutely atrocious! No one was at the the front desk when we arrived at 3:30 pm to check in. Waited 25 minutes until someone came from the back to check us in. The pool was closed due to maintenance. There was puke on the stairs. The floors in the front entrance were sticky. Every single door to every room in the building has dents and looked they they had been broken into. The bathroom door was discussing. The tub filled up with water while taking a shower because the thing in the bottom of...

"We appreciated the kind staff however the room was not as we expected. The room was a bit stuffy and moldy-which I’m allergic to, so that was a bit difficult. Thank you"

"The room was clean, but it was very stuffy. The AC was not super effective. The staff was very friendly and helpful. The breakfast options were terrible. We went to eat somewhere else."

"Tub stained and soiled"

"The phone lines were down, so when I tried to call for service, I ended up having to go down to the lobby to ask how to use the shower. The person at the front desk was very professional and very helpful."

"Great place to stay for the price. Very clean and quiet. Great breakfast buffet. Would recommend."

"Room was clean and staff was very helpful!"

"This used to be much nicer with much more attentive staff. Staff we talked with, English is a second language. A bit difficult to understand The room furniture was well used, sofa bed showed lots of wear and tear. Bed was comfortable. We had an issue with their "room service". I would never order from them again. Overall, if you are just staying the night, might be worth the discounted price."

"The room was clean and the staff was very friendly. Breakfast was just okay and beds weren't the most comfortable. Would still stay here for short visits to the area."

"Very nice"

"The room was clean, and the bed was very comfortable."

"Nice and pleasant visit"

"Roaches all over dirty sheets bathroom was filthy"

"We came here late Thursday evening after severe storms in our area left us without electricity and water. We woke up early Friday to a room literally swarming with ants and packed up as quickly as possible, all while brushing ants off of ourselves. There was no management on site and no one willing or able to do ANYTHING other than take my name and number saying that management would contact me. They haven't. I have called multiple times only to get the run around and was even hung up on. AVOID...

"First, the room looked nothing like what I had booked! There was supposed to be a separate area for the pullout bed. Since someone in the group snores, that is majn reason for booking this room. So that person worried about that all weekend. I requested a rollaway bed but didn’t have that either. Good thing one person didn’t come with. Second, the bathroom door didn’t lock, there were limited towels(good thing I brought extra from home), trim pulling away from wall. For being newly renovated,...