Krystal Palace Douala

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

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Photo gallery for Krystal Palace Douala

Restaurant
Exterior
1 bedroom, minibar, in-room safe, laptop workspace
Lobby
Concierge desk
Travelers find a peaceful retreat at Krystal Palace Douala in the city center. The SPA Krystal offers rejuvenating treatments, and the outdoor pool provides a refreshing escape. Enjoy local flavors at two on-site restaurants, free WiFi, and beverages from two coffee shops.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

Executive Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
  • Harbour view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Luxury Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Private bathroom
Bidet
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Bathrobes
Bidet
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Boulevard de la Liberté, Douala, Région du Littoral

What's nearby

  • Eko Market - 11 min walk - 0.9 km
  • La Nouvelle Liberte - 15 min walk - 1.3 km
  • Cathedral of Saints Peter and Paul - 2 min drive - 1.7 km
  • Port of Douala - 4 min drive - 3.4 km
  • Douala Grand Mall - 7 min drive - 5.9 km

Getting around

  • Douala (DLA-Douala Intl.) - 20 min drive

Restaurants

  • ‪Saga africa - ‬11 min walk
  • ‪le fouquet - ‬6 min walk
  • ‪Les Glaciers Modernes - ‬6 min walk
  • ‪kadjidja - ‬13 min walk
  • ‪La Reine - ‬11 min walk

About this property

Krystal Palace Douala

Luxury hotel
Free airport pick-up, a free daily manager's reception and 2 coffee shops/cafes are just a few of the amenities provided at Krystal Palace Douala. Treat yourself to a body scrub, a body wrap or a manicure/pedicure at Spa Krystal, the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as 2 bars and a conference centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a front desk safe and luggage storage
  • A gift shop, massage treatment rooms and ATM/banking services
Room features
All 237 rooms boast comforts, such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • 52-inch TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 16 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hospital bed
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 77 per person, per night
  • A tax is imposed by the city: EUR 6.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number RC/DLA/2009/B/763

We should mention

Pool access available from 6:30 AM to 8:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Krystal Palace Douala Hotel
Krystal Palace Douala Douala
Krystal Palace Douala Hotel Douala

Frequently asked questions

Does Krystal Palace Douala have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 8:30 PM.

Is Krystal Palace Douala pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Palace Douala?

Self-parking is free at this property.

What time is check-in at Krystal Palace Douala?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Krystal Palace Douala?

Checkout is at noon.

Does Krystal Palace Douala provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Krystal Palace Douala located?

Situated in Douala, this luxury hotel is within a 15-minute walk of Eko Market and La Nouvelle Liberte. Cathedral of Saints Peter and Paul and Espace Doual'art are also within 2 miles (3 km).

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