"Still a Beautiful hotel even though some areas are showing its age. But the staff is still amazing!! But wheel chair access to get off the property is limited to only the roadway that leads to the front desk! It’s quite scary pushing a wheelchair around moving vehicles on a narrow road way!!! Can’t believe a 5 star property is so poorly equipped. Plus no useable wheelchair access to the top floor lounge area!! Our mum stayed in the room while we listened to the live entertainment.. disappointing!!
Second issue was the buffet at the hotel main restaurant. Morning buffet is 799 bhat and includes a huge array of foods, including hot dinner items!! But the evening buffet starts at 2150 bhat per person! That is pure and simple gouging!!!!! Really left a bad taste in our months!! I have no doubt the food would have been excellent, but no matter what it’s still way over priced and we felt as though for the second time in our stay, we were being gouged and felt abused! I was offered pretty much the exact same room across the hall from were we stayed for 3500 bhat extra a night because it had a different partial view of the river, than what we had… The corporate greed is disgusting and frustrating!! Because of it we will not return to any Hilton and we use to love staying at the Millennium, it was our 4th visit in about 8 months. It’s a shame things have turned this way.
We appreciate the good experiences we have had, but choose to not participate in the current corporate greed."
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