4/10 แย่
Muqaddas Imran
3 พ.ย. 2025
We don’t like to leave a bad review, especially when most of the hotel staff were amazing, but I regrettably must advise to avoid this hotel due to various issues. We had a bad experience which was only exacerbated by the attitude and lack of empathy from the general manager Ahmet Antepli.
A quick summary of the good and bad:
Good
- The general staff are excellent and will go out their way to make you feel welcome. I noted the name of 'Ramzi' who works by the reception area who embodies the welcoming hospitality that this part of the world is known for.
- The quality of the food at breakfast is nice, the staff are very warm and friendly
Bad
- No hot water one of the evenings
- Breakfast area is too small so if you arrive after 8:30am your queuing for 25 mins. What makes it more frustrating is that it’s not policed the best, so some people will just let themselves in whilst were queuing up!
- Both the beech and swimming pool area have far too few sunbeds (I’d estimate around 40 in the beech and about half that at the pool) so unless your there at the start of the day your very unlikely to find anything. For a hotel this size with 38 floors it’s not really good enough.
- We were forced to walk down 37 sets of stairs to head out to the airport during fire alarm testing. People who remined the hotel had to deal with a very loud alarm for over an hour early in the morning.
- Total lack of empathy from the general manager Ahmet Antepli with complaints – he literally shrugge
Muqaddas Imran
เข้าพัก 8 คืน, ตุลาคม 2025
