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Reviews of Auberge Le Héron

3 out of 5
Auberge Le Héron
Héron, Rue Imam Hassan Abdallah, Djibouti

Reviews

6.8
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, exceptionally clean; competent, patient and friendly staff - yes, foreigners can have a lot of - sometimes seemingly stupid questions concerning everyday practicalities - a great perk - possibility to use the hotel car - before leaving JIB stayed there again and highly enjoyed it -
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good enough - do NOT pay in advance
Staff is nice, room is large enough for one. Rooms have no or locked window so plan to go out often. Wifi is quite slow, a mobile plan is almost mandatory for serious work. Do NOT pay in advance on any website: the hotel front will not get your money. You will end up to ask a refund and pay again on site.
Stayed 7 nights in Sep 2019

8/10 Good

Aneirin

Liked: Cleanliness, property conditions & facilities, room comfort
Simple hotel but double check the prices
Firstly, the room was reserved online a few weeks in advance. When we arrived to check in, they refused that price and insisted it was $10 more per night! Otherwise it is cheap (for Djibouti) and cheerful. It has a good breakfast and a free airport shuttle. The location is good for walking into town or to the Kempinski if you want to spend the day by a pool.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
did not except my pre-paid Expedia booking and I had to pay a second time.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
They don't accept online payment so better to pay whilst there. Some rooms don't have windows so better ask for one. The service is really adorable.
Stayed 2 nights in Feb 2019

6/10 Okay

Njeri

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2019
Response from Samia Hassan on 10 Jan 2019
Hello, We are so sorry for what happened to you and thank you so much for your understand.

10/10 Excellent

Danny, Djibouti City, Djibouti

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very friendly, delicious breakfast, and clean! This is a great deal for the price.... in Djibouti. Thanks again!
Stayed 23 nights in Nov 2018
Response from Samia Hassan Dimbil on 2 Jan 2019
Thank you Mr Danny, we are glad to hear that you had a good stay at our hotel Auberge Le Héron! Thank you again dear Danny.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018