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"OMG! I was so happy to be there, everything was perfect and I’ll be back soon."

"A basic room that was clean and comfortable. A little dated but great location for my needs. The adjacent restaurant was great and it is walkable to a gas station/C store, coffee shop etc. Both of the people I interacted with at the office were pleasant and efficient."

"Excellent stay. Very clean!! Drink and breakfast coupons upon checking in was awesome!! Free red light sauna was great also. Will stay again when we return!"

"Loved the history Staff was very helpful and friendly The breakfast food and environment was lovely"

"The room was ok, not immaculate. Staff was great. Breakfast was very good. Hated that there was no elevator. Overall an ok, not exceptional, experience."

"Nice and clean, beds were not comfortable but otherwise very decent"

"TV remote did not function well. pillows were too small."

"We didn’t need help from staff but they were friendly. Very clean, best hotel bed in a long time! We were pretty busy during our time there and didn’t use the amenities. Pool area was closed but that means they check the water quality. Wish the coffee was better at hotels in general, but it got us up and moving in the morning."

"It was a wonderful experience!"

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"A very unique experience within this small but very elegant old hotel. The check in process was very friendly, having the lounge available for coffee, snacks, light breakfast was really nice. The room was so nicely decorated, very clean and the bed was extremely comfortable. The bathroom was perfect! We will definitely stay there again if in the area."

"Clean room..spacious and great breakfast 👌"

"The side door didn’t work, airconditioner was spotty, bathroom door didn’t close, pillows were very thin and only two per queen bed. It was quiet and check in was easy. For the price it’s everything I expected."

"The hot tub was out of order which was very disappointing. At check in we requested that our son have an adjoining room. He had requested that when he made his reservation. Not only did we not have adjoining rooms but we weren’t even on the same floor. They were able to move next to us the 2nd night but packing up and moving 6 people is a pain."

"Overall it was descent until the cars were broken into"

"The staff was very friendly and helpful. And the accommodations are great… This was the perfect hotel while we were visiting our family in Wisconsin"

"Everything was perfect. Wonderful place to lay our heads after a busy day."

"After driving 17 hours from Texas to Wisconsin, we are very pleased when we got into our room to see how clean, big and all the amenities it included. Our last hotel in West bend was terrible and I would never return to them. This will be my new spot! Thank you for taking such good care of my family while we visited!"

"I did not stay here despite my reservation and request a full refund of my money. Trying to check in after the posted ‘check in’ time, no one was the desk for 30 minutes of bell ringing. Returning two hours later, still noone there for another 30 minutes. I finally called the number on the front door(no where near the desk) and was told they did not have a reservation in my name. After learning that I booked through Expedia, I was told that Expedia ‘kept doing that’ to them and that there were...

"The exhaust fan in our bathroom was hanging off the wall and the towel rack on the wall was pulling out of the wall."