โรงแรมและที่พักย่านดีโป

"The room was clean, and staff was helpful. I found it strange that the front desk had restrictions on the TVs volume. Remote would not work or couldn’t be adjusted without their assistance. The coffee maker in the room and refrigerator did not work properly. The refrigerator froze everything, when adjusted it was either to warm or way to cold. The air conditioner was so loud, it made it difficult to sleep. This was not somewhere I would stay again for longer than a night, our 3 day stay was...

"I was booked for 4 nights was only able to stay 2. The ac leaked on to my clothes and new purchases. The maintenance came opened the ac it had black mold everywhere. My lungs closed up they had to move us to a different hotel. My nephew had ant bites from the extra bed he slept in. It was 11:30 at night when the maintenance was still working on the problem. We didn’t get settled in till after midnight at the second hotel. So disappointed."

"The beds were comfortable and the AC was quiet and cold. It was a welcome break from the July heat! Check in was smooth and orderly. The agent was friendly and professional. I'm not normally a hotel breakfast buffet fan, but I thought it was very good. We appreciated the welcome table in the foyer which contained a biscuits for dogs and a bowl of fruit for their owners! The next time we travel through town with our dog, we'll be sure to return. I highly recommend!"

"Very clean room and friendly staff"

"The property is well kept. The first night we stayed in a room with the bedroom facing the highway which runs around Lubbock. I went to the front desk and explained I wasn't able to sleep and requested a new room if available. Brandon Kent understood my request and moved my wife and myself to the opposite side of the property with a upgrade. The remaining 2 day trip was very comfortable. Didn't have the opportunity to be involved with the managers drink special but the breakfast was used for two...

"Nice big room and good breakfast"

"bathroom vanity full of ants"

"I’m going to misspell her name but Alazea at the front desk was amazing. She was fast, professional and absolutely delightful. She made our stay wonderful. Thank you.."

"I liked the breakfast options"

"This hotel was very dirty, the first initial room we walked into had a lighter on the chair in the room and was not what I had booked and at first glance it was dirty the floor wasn’t vacuumed the chair arms were black from grime build up. They did accommodate us to a bigger room. However it wasn’t any better very dirty pillows were stained yellow and you could see through the pillow cases bathroom shower walls had grime build up in the tile grout and around the sink on walls was toothpaste and...

"The rooms were dirty! Had to switch rooms that wasn't as dirty.(had to stay cause wouldn't give us are money back). Absolutely no hot water for are whole stay no matter how much complain. All that stay on 3rd floor never had hot water. Staff was not helpful at all. When complain just said ok we'll check in to. Never stay again!"

"Everything was perfect. We always choose this hotel when we go to Lubbock."

"Comffy"

"Clean room."

"Very clean hotel with attentive staff. Parking was a bit tight, but okay. All rooms seemed to be on the 2nd and 3rd floors with the reception desk and breakfast area on the first floor. Beds were comfortable, linens nice. Rooms had carpet."

"DON’T STAY HERE"

"Staff great! The pool area was nice, kids had a blast and adults stayed cool while watching, definitely a plus. "

"The carpets need to be cleaned or replaced in the room."