Dear our valued Customers, Thank you very much for choosing Roy Dala as your destination on this trip to Dalat. We really appreciate your feedback to help Roy Dala improve the service. We apologize for the unsatisfied experience during your stay. Your feedback will be transferred to related departments for processing and recovery. Once again, thank you very much and wishing you and your family all the best.Best regards,

Dear Valued Customers, Thank you for choosing Roy Dala Hotel as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation our staff to constantly strive to bring the best services to all guests who stay at Roy Dala HotelWe look forward to serving you again when you have trip to Dalat CityWishing you all the best and have a great day ahead. Yours Sincerely,

Dear Valued Customers, Thank you for leaving us such a wonderful review and look forward to serving you again when you have trip to Dalat City.Wishing you all the best and have a great day ahead. Yours Sincerely,

Dear Ms. Chi Lan, On behalf of Roy Dala Hotel team, I would like to thank you for choosing our hotel on your holiday in Dalat. I also appreciate you taking the time to talk to me this morning. Thank you for your sharing. I deeply understood your feeling. We are so sorry for the inconvenience that happened during your stay. We promise to fix the imperfections yet. We always try our best to improve the quality of the hotel higher and higher because for us, all our customers are important and precious. Some things are not under control of the hotel, we hope you can understand for us. Once again, we do hope to welcome you back on the next holiday in Vietnam. Wish you and family all the best,

Dear Sir, It is a pleasure to read your fantastic feedback; we are delighted you experienced the generous hospitality during your stay. Thank you for writing such a detailed review. We will be sure to share your comments to all of the team. Do let us know if you will be returning to Dalat. Thank you and hope to see you soon. Best regards,

Dear Sir, Thank you for your honest and valued review about our hotel. We are sorry for the things that make you feel uncomfortable. We already set up fan in each room. If guest still feel hot they can open the window and we will support put one more fan. Airport transfer: We often suggest 2 options: use hotel service or catch the taxi. The hotel's airport transfer fee was VND 450,000/4-seat car/way. We offer a discount of 20% for long-stay guest, so the fee for your booking is only VND 360,000/car/way. The breakfast is the offer in room rate, we will arrange à la carte menu or buffet menu base on number of guest. Looking forward to understanding from you. Hope to see you again. Thanks and Regards,

Dear Sir/ Madam, Thank you very much for your stay at our hotel, and for the time taken to post your feedback. We are sorry for the things that make you feel uncomfortable. We will check information and try to improve that ensuring to bring good quality service to customers. We look forward to seeing you on your next trip to Dalat. Best Regards,

Dear Madam, Thank you so much for choosing ROY DALA HOTEL and giving your review about hotel. We always try our best to supply good services and make customers feel to be like at home. Wish you have more health and happy. Thanks and Best regards,

Dear Kim Sang Thank you very much for your stay at our hotel, and for the time taken to post your feedback. Reviews like yours regarding our services are what we strive for, so please be assured that your comments have been highly appreciated! Our goal is to ensure our valued guests experience a fantastic and memorable stay with us. Looking forward to welcoming you in the next trip in Dalat. Best regards,

Dear Madam, Thank you very much for your stay at our hotel, and for the time taken to post your feedback. We are so happy to know that you were satisfied with our services and the thoughtfulness and enthusiasm of our staff. We are so sorry for the inconvenience that happened during your stay. There was the large number of tourists coming to Da Lat on your stay period, so it is hard to avoid being affected by the noise. We put an apology letter in each guest rooms. Thank you and we do hope to welcome you back someday. Sincerely,

Dear Sir Thank you very much for your stay at our hotel, and for the time taken to post your feedback. We are so happy to know that you were satisfied with the service and felt the thoughtfulness and enthusiasm of our staff. Sincere customer comments will be the motivation for us to always try harder to bring better services and experience for the coming times of customers. We wish you and your family good health and success! Best regards,

Dear Maria, It is a pleasure to read your fantastic feedback, we are delighted you experienced the generous hospitality during your stay. Thank you for writing such a detailed review. We will be sure to share your comments to all of the team. Do let us know if you will be returning to Dalat. Thank you and hope to seeing you soon. Best regards,

Dear Sir, Thank you very much for your review of your recent stay at our hotel. We are sorry for the things that make you feel uncomfortable during your stay. All guest reviews are appreciated and value for our hotel. And we are constantly striving to provide the best products and services to our customers. Thank you and we do hope to welcome you back someday. Sincerely,

Dear Sir/ Madam, Thank you for your honest and valued review us. We are sorry for the things that make you feel uncomfortable. We will check information and try to improve that ensuring to bring good quality service to customers. Looking forward to understanding from you. Hope to see you again. Thanks and Regards,

Dear Sir, Thank you very much for your stay at our hotel, and for the time taken to post your feedback. Reviews like yours regarding our services are what we strive for, so please be assured that your comments have been highly appreciated! Our goal is to ensure our valued guests experience a fantastic and memorable stay with us. Looking forward to welcoming you in the next trip in Dalat. Best regards,

Dear Sir, Thank you so much for choosing ROY DALA HOTEL and giving your review about hotel. We always try our best to supply good services and make customers feel to be like at home. Wish you have more health and happy. Thanks and Best regards,

Xin chào bạn, Cám ơn bạn đã tin tưởng lựa chọn khách sạn ROY DALA cho kì nghỉ và gửi đánh giá về khách sạn. Chúng tôi rất vui khi được tiếp đón quý khách hàng và đem đến những dịch vụ tốt cùng sự hài lòng cho quý khách. Hẹn gặp lại bạn vào những dịp sau. Trân trọng, Ngọc Thảo - Assistant Sales Manager

Dear Sir, Thank you for choosing ROY DALA hotel and giving your honest, valued review about hotel. We are very happy to serve you. We always try our best to bring good service to our custome. Hope to see you soon again. Thanks and Best Regards, Ngoc Thao - Assistant Sales Manager

Dear Sir/ Madam, Thank you for choosing ROY DALA HOTEl for your stay and giving your honest review about the hotel. We regret the things that make you dissatisfied. We will review and solve the problem. Make sure to bring satisfaction to customers when staying at the hotel. Hope to see you again. Thanks and Best regards, Ngoc Thao - Assistant Sales Manager

Dear Sir/ Madam, Thank you for your honest and valued review about ROY DALA HOTEL. We are happy to serve We are sorry for the things that make you feel uncomfortable. We will check informations and try to improve that ensuring to bring good quality service to customers. Looking forward to understanding from you. Hope to see you again. Thanks and Regards, Ngoc Thao - Assistant Sale Manager

Dear Sir/ Madam, Thank you for choosing ROY DALA HOTEL for your holiday. We always effort to provide the best products and services to our Customers. We look forward to seeing you on your next trip to Roy Dala Hotel. Best Regards, Ngoc Thao (Ms.) Assistant Sales Manager

Dear Guest, Thank you for choosing and giving your review for ROY DALA HOTEL. We are very happy to serve you. Sorry about the inconvenience. The hotel has electric fans to assist guests upon request. Wishing you have lots of health and luck. Best regards, Ngoc Thao - Assistant Sales Manager

Dear Meir, Thank you for taking the time to review our property, your comments are very much valued. We are so happy that you feel please during your stay at Hotel. We always effort to provide the best products and services to our Customers. We look forward to seeing you on your next trip to Roy Dala Hotel. Best Regards, Ngoc Thao (Ms.) Assistant Sales Manager

Dear Anonymous, Thanks for your feedback about the hotel. We appreciate it. We always try to improve more to provide our customers with good services and comfortable holidays for our customers. See you at the earliest opportunity at ROY DALA HOTEL. Thank you and respect. Ngoc Thao - Assistant Sales Manager

Dear Anonymous, Thank you for taking the time to review our property, your comments are very much valued. We are so happy that you feel please during your stay at Hotel. We always effort to provide the best products and services to our Customers. We look forward to seeing you on your next trip to Roy Dala Hotel. Best Regards,

Xin chào bạn Hieu, ROY DALA HOTEL xin chân thành cám ơn những đánh giá của bạn về kỳ nghỉ dưỡng vừa qua tại khách sạn. Chúng tôi luôn cố gắng hoàn thiện nhiều hơn nữa để đem đến chất lượng dịch vụ tốt cho quý khách. Hẹn gặp lại bạn vào những dịp sau nhé. Trân trọng, Ngọc Thảo - Assistant Sales Online

Dear Wing Cheung, We are very sorry for this mistake. Thank you for your helpful and sincere comments from you. We will try hard to serve the best quality to our customers. Hope to see you on the following occasions at Roy Dala Hotel. Best regards, Ngoc Thao - Assisant Sales Manager

Dear friend , Thank you for taking the time to review our property, your comments are very much valued. We are so happy that you feel please during your stay at Hotel. We always effort to provide the best products and services to our Customers. We look forward to seeing you on your next trip to Roy Dala Hotel. Best Regards, Ngoc Thao (Ms.) Assistant Sales Manager

Hi Gavin, ROY DALA HOTEL would like to thank your honest and helpful comments on the recent vacation at the hotel. Sorry for the inconvenience the hotel has brought to your holiday. The Tet holiday period in Da Lat is crowded with tourists, so the noise situation is unavoidable. Look forward to sympathy from you. See you later on. Best regards, Ngọc Thảo - Assistant Sales Manager

Dear friend, Thank you so much for choosing ROY DALA HOTEL for your stay. Looking forward to seeing you next trips. Wish you have a lot of health and happiness. Best regards, Ngoc Thao - Assistant Sales Manager

Dear Mr. Tom, Thank you so much for your valued and honest comments about Roy Dala Hotel. We are so sorry for this unconvenient. As we informed on hotel's flyer put in your room, there would be overloaded with many systems in the whole city of Dalat especially Electricity, Water and Transportation during Tet Holiday. We do hope to receive your sympathy. Looking forward to seeing you next trips at Roy Dala Hotel. Best regard, Ngoc Thao - Assistant Sales Online

Dear Kamil, Thank you for taking the time to review our property, your comments are very much valued. We are so happy that you feel please during your stay at Hotel. We always effort to provide the best products and services to our Customers. We look forward to seeing you on your next trip to Roy Dala Hotel. Best Regards, Ngoc Thao (Ms.) Assistant Manager

Thank you very much. We hope to see you next time