Starwood Capital hotels in Cupertino

"We were satisfied with mostly everything. We got in late and were very tired and we checked in in with the name Davis. He took my credit card for deposit and gave us the key to the room was a long way away, and it had 1 bed. I walked back and he told me to look at his computer to prove it was booked for 1 bed. At the top of that reservation it had the name of another Davis party. So he rechecked us into the right room with 2 beds, and I went all the way to the 1st room and drug my luggage to the right room. I realized he never said "I'm sorry for not verifying your first name." And when I checked out I asked the desk if my card was taken off the first room, and they assured me it was, He looked at the computer and said my room was charged to this credit card, which was okay, but I wondered if the other room had been changed."

"The staff was so friendly upon greeting us! It makes such a difference when you walk in to a hotel and the staff is welcoming! There was spa water and coffee available. The maintenance man helped my daughter set up her computer so she could work on her homework while we sat poolside. Close to restaurants and ice cream. "

"Very good"

"Excellent property. Clean, comfortable. They hire you an Uber to shuttle to airport so whenever you’re ready, they’re ready. Great service. The only thing i didn’t like was the sheets - they were clean and new, but were polyester or some synthetic fabric which i didn’t like - personal preference only. Everything else was 100% great."

"Great staff friendly and well located in the valley"

"Hotel was old and smelly. Around 3 am, right outside of our room, there was a kind of transaction going on. The photos on the web didn’t give us the impression of sketchiness"

"This place was exceptional and surprisingly because of the low price. Definitely stay here again"

"Very clean, orderly and respectful staff. Had an issue regarding check in and they treated it as a priority w/no fuss. Rooms are nice, well furnished as well as clean. Breakfast is nice as well!"

"The staff was great. The room was clean and large enough. Parking was easy. The AC was loud when the fan was on and it then would smell a bit like smoke. Thankfully it was cool enough without that fan on to be able to sleep. The Pillows & the bed were great."