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"Excellent hotel great location to explore city. Hotel is very well maintained and looked after. Outdoor pool was closed for maintenance so unable to use. Was disappointed with how the spa facilities are marketed. You have to pay 25 euros per person to use the spa facilities ie sauna and steam room and it is time restricted to 1 hour use. When bookings are made for the hotel this information is not clearly communicated to the travellers. The spa facility is run by an external company. No wonder it is empty most of the time throughout the day. I was under the impression the use of sauna and steam room will be complimentary as a paying guest. Please communicate clearly for future guests. Rooms are clean and tidy and bathroom amenities excellent. Really enjoyed our stay here as a family of four booked 2 rooms. Thank you for a comfortable stay."

"Check in easy, very clean room. There were some floor tiles missing but it did not affect our stay at all. Hotel is conveniently located and easy to get around. There was a bar and seating area but not busy ever. Bartender was very kind as was all staff "

"Staff was great! Location was great. As for the hotel, only one elevator was working causing long delays if you didn't want to haul your luggage for many floors. The AC in our room never worked so the temperature was 24+c/75+f. Flooring was loose, moved and slid when stepped on so we had to be care when walking around. Breakfast was good and they had nice underground parking both for a fee. "

"Staff were brilliant and helped me retrieve a lost item on arrival. Room was very nice and everything i needed. Location of hotel was superb bus stops are few minutes away. Will happily stay here again."

"The hotel is attractive and well maintained, in a central location overlooking the beach and right next to the famous La Pepica restaurant, and the staff are helpful and very friendly. Our room (junior sea view suite) was spacious, comfortable and immaculately clean. The only downside for us was the noise from the nearby beach bar which even on a Sunday and Monday went on until after 3.00 am, but closing our windows did shut out most of the noise."

"The a/c didn’t work in the room. They came to try and fix it but couldn’t so had to control it from Reception during our stay! Breakfast seemed very expensive for a 4 star hotel."

"Room was clean and easy check in. However the air conditioning was terrible it did not keep the room cool it kept switching itself off until I asked and apparently auto kept it on but this also kept switching off. Even when it was on it didn't really do anything. We had to open the windows and this is a very busy area so was very loud with motorbikes in particularl. The noise would have been fine if it was possible to close the windows. Spa was closed which was one of the main reasons for choosing this hotel with no prior warning this would be the case."

"Lovely hotel about 20 min bus ride away from city. Its a good location situated between city and beach."

"We stayed here for a few nights during our month long France/Spain vacation. This was by far our fav hotel we stayed at during our vacation. The hotel is amazing but really it’s the friendly and helpful staff that make this place feel like home away from home. The location on the beach is beautiful and close to many wonderful restaurants. The only thing we could think of that might need attention is they moved together two twin beds in our room to make a king bed for us. The beds were on rollers. They were not secured so everyday the beds were rolling around the room each time we sat on them or laid on them. This was quite annoying. We enjoyed a wonderful spa treatments and the in-house restaurant and morning breakfast in stellar. We will seek out this company from now on! "