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Hc Hotel Canarios Resort & Spa

3.0 star property
Travelers recharge with massages at the spa or relax by two outdoor pools at this coastal resort where every moment becomes memorable

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Hc Hotel Canarios Resort & Spa, on a sun-drenched coastline, offers a peaceful getaway. Guests rejuvenate with spa treatments or sample regional cuisine at the restaurant. Two outdoor pools provide relaxation, while free WiFi in common areas keeps everyone connected.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Double Room

Junior Double Room | Bed sheets

Junior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room

Junior Single Room | Bed sheets

Junior Single Room

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

About the area

Central Cuernavaca, a neighbourhood in Cuernavaca, is home to Hc Hotel Canarios Resort & Spa. Museum of the City of Cuernavaca and Robert Brady Museum are cultural highlights, and some of the area's landmarks include Recinto de la Catedral and Cuauhnahuac Regional Museum. Borda Gardens and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine are also worth visiting. Visit our Cuernavaca travel guide
Map
Av. Jose Ma Morelos #369. Col. Centro, Cuernavaca, 62000

What's nearby

  • A historic building with a large archway, a stone staircase, and a flag.
    Cuernavaca Cathedral
    5 min walk - 0.5 km
  • A lush garden with a stone archway, various plants, and a pathway.
    Borda Gardens
    7 min walk - 0.6 km
  • A lush courtyard with a stone staircase, potted plants, and a fountain.
    Robert Brady Museum
    7 min walk - 0.6 km
  • A historic stone building with a clock tower, a Starbucks Coffee, and a grassy area with a large rock.
    Cuauhnahuac Regional Museum
    10 min walk - 0.9 km
  • Plaza de Armas
    9 min walk - 0.8 km

Getting around

  • Benito Juarez International Airport (MEX)
    100 min drive

Restaurants

  • Monte Blanco
    4 min walk
  • Casa Taxco (hotel Lucerito)
    4 min walk
  • Restaurante Casa Taxco “Hotel Quinta Lucerito”
    4 min walk
  • El Rey De La Arrachera Centro
    1 min walk
  • Tacos El Cuñado
    2 min walk

About this property

Hc Hotel Canarios Resort & Spa

  • Hotel near Cuernavaca Cathedral
  • Consider a stay at Hc Hotel Canarios Resort & Spa and take advantage of a coffee shop/cafe, a bar and a full-service spa. Treat yourself to spa services, such as a massage or a manicure/pedicure. In addition to a restaurant, guests can connect to free WiFi in public areas.
  • You'll also enjoy perks such as:
    • 2 outdoor pools
    • Continental breakfast (surcharge), smoke-free property and a 24-hour front desk
  • Room features
  • All guest rooms at Hc Hotel Canarios Resort & Spa feature comforts, such as air conditioning, in addition to
  • More amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 36-inch TVs with cable channels

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 195 for adults and MXN 155 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 195 for adults and from MXN 155 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hc Hotel Canarios Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

Is Hc Hotel Canarios Resort & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hc Hotel Canarios Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hc Hotel Canarios Resort & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hc Hotel Canarios Resort & Spa located?

Located in Central Cuernavaca, this spa hotel is within a 10-minute walk of Museum of the City of Cuernavaca and Cuernavaca Cathedral. Borda Gardens and Robert Brady Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hc Hotel Canarios Resort & Spa Reviews

7.2

Good

6.6

Cleanliness

6.4

Amenities

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

Reviews

Verified

2/10 Terrible

Letica Caire

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Usualmente yo no pongo críticas en los hoteles, pero esta vez si lo merecen, la habitación sucia, las sábanas no las habían lavado y lo confirme cuando me di cuenta que había ropa en el closet del huésped anterior, aparte llegamos 2 hrs antes y nos cobraron 15pñ0 pesos por hora cuando yo había llamado y me dijeron que si las tenían no las daban sin problema, y al salir pedí una hora de extensión y me la negaron. El SR. . FERNANDO de repeccion poco empatica, Cabe mencionar que pagamos habitaciones y con todas fue igual. El desayuno bastante malo, solo huevos con jamon y dos salsas para chilaquiles y frijoles refritos. NO Pan No fruta, y a eso le llaman desayuno bufet. Que triste porque la ocación anterior había estado muy contenta. No vayan hay mejores en Cuernavaca de verdad.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Espiridión René

Disliked: Cleanliness
Increíblemente no teníamos toallas en la habitación y cuando las solicite me llevaron dos, pero una sucia, volví a solicitar otra. El secador de pelo descompuesto, solamente una sábana en las camas, increíble creerlo, es la primera vez que me sucede.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Ivan Alfredo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Habia toallas rotas y el inmueble descuidado
Stayed 1 night in Feb 2024
Verified

8/10 Good

Alberto Luis

Liked: Cleanliness, staff & service
Muy buena disposición del personal para ayudar
Stayed 1 night in Jan 2024
Verified

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Esperaba más

La atención fue buena pero la limpieza de la habitación estuvo muy mal, desde q llegamos el baño estaba sucio sobró todo la regadera y nos fuimos y seguía peor no movieron nada para barrer y seguía todo el polvo y un día estaban barriendo afuera a las 7 am y pues se supone q uno va a descansar y dormir hasta tarde
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

GERARDO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Falta limpieza en cuartos, mal olor
Stayed 1 night in Dec 2023
Verified

4/10 Poor

rick

Disliked: Cleanliness, amenities, property conditions & facilities
El. Personal muy bien pero la limpieza del baño muy mal el WiFi terrible la programación de la TV muy mal y el agua de las albercas muy fría y una alberca sucia la verdad deja mucho q desear en comparación con la. Fotos q subieron
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Erick

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Instalaciones viejas
Stayed 1 night in Dec 2023
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio justo
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Nos cancelaron echándoles la culpa a ustedes y no los respetaron la reserva
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Luz Elena

No lo recomiendo para hospedarse porque les importan los eventos privados y no los huéspedes para descansar, no hay opción de comida, no hay bebidas, no les interesa ofrecer buen servicio, según el restaurante es hasta las 8pm y no me quisieron atender a las 7.30 PM para una merienda de papas fritas , tuve que salir a buscar algo para merendar. NO LO RECOMIENDO NO VOLVERÉ , Recomiendo a expidió que no lo promocione
Verified

6/10 Okay

Walter Daniel

Liked: Cleanliness
no salió agua caliente para bañarse
Stayed 1 night in Oct 2023
Verified

6/10 Okay

María Elvia

Liked: Cleanliness, staff & service
Las instalaciones ya están desgastadas, por la noche para que saliera agua caliente se desperdicio mucha agua, el personal es muy amable , pero en las fotos se veía más cómodo. La cama ses muyyy dura
Stayed 1 night in Oct 2023
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service
A mi me gusta a pasto
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Delia Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación a las 3 no estuvo lista . Solo fuimos un dia y no tuvimos agua ni en la noche ni el la mañana
Stayed 1 night in Aug 2023
Verified

8/10 Good

Arantza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están muy lindas. El personal es muy atento. Aunque la habitación permitía entrar el ruido externo. Fuera de eso, disfrutamos la estancia, la alberca es linda y cómoda. Se siente como una mini villa.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Alfredo

Liked: Amenities
Muy atentos en el servicio tiene dos albercas una estaba descuidada pero se podia usar lo unico malo que puedo anotar son los colchones si necesitan invertir en ellos de verdad uno esoera descansar en camas confortables pero en general muy bien
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

ALMA PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Jul 2023
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Vanessa

Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Fernanda

Stayed 3 nights in Dec 2023
Verified

6/10 Okay

Concepcion

Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Andrea Isavela

Stayed 2 nights in Nov 2023

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