I had a nice stay here (3 nights). My room was clean and I particularly enjoyed the balcony and mountain view. It was nice to be able to sit outside and relax. The location is great: just a few minutes walk from Plaza Mayor and a relatively short walk up to the area where you can see some great views
The bus from the AVE train station (Estación de Cuenca-Fernando Zóbel) is easy to use and very convenient (it drops off/picks up at Plaza Mayor). There are also buses from the new or lower town that drop you off at Plaza Mayor, so if you walk down the hill to the town and don't feel like walking back up, you can catch a bus back up (L1 or L2 comes every 15 minutes).
My only complaint would be the pillows...they weren't very comfortable for me (way too high and firm, even when sleeping on my side). Despite this, I really enjoyed my stay and I would definitely stay here again!