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Reviews of Hotel The Cox Today

3.5 out of 5
Hotel The Cox Today
Hotel Motel Zone, Cox's Bazar, 07, Cox's Bazar, Chittagong Division

Reviews

6.2
Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 6 out of 17 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

HOSSAIN

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

8/10 Good

Shah Alam

Liked: Cleanliness, staff & service, property conditions & facilities
Average All are okay
Stayed 1 night in Oct 2023
Response from Reservation on 28 Oct 2023
Dear Sir,Thank you for your review.

10/10 Excellent

Bushra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean, Breakfast was good.
Stayed 1 night in Jun 2023

10/10 Excellent

Mustakim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel The Cox Today provided a clean, comfortable stay with its cleanliness, friendly staff, and great service. Overall excellent value for money.
Response from Reservation on 20 Jun 2023
Dear Sir Thank you for your review.

10/10 Excellent

Jakaria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent Service.
Stayed 1 night in Apr 2023

2/10 Terrible

S M Anisul

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Don’t book this hotel from expedia. The hotel doesn’t have any direct relationship with expedia. Expedia reservations work via some third parties. So, better book the hotel directly from the hotel website or by making calls.
Stayed 1 night in Feb 2023
Response from Online support on 25 Feb 2023
Dear Sir Thank you for your review. We want to know is there any difficulties with your check in and check out process or face any problem with your reservation.

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
I was pleasantly surprised considering it was a 3 star hotel. We were staying at room 3012. Breakfast selection was good. Staff were accommodating and friendly. I requested a prayer mat which was provided. During our stay, the hotel staff were kind enough to arrange for a packed breakfast for us, as we were going to St Martin early in the morning. The spa facility was good- but of course this is a separate cost. The hotel is close to local amenities - the only tiny bit a of feedback I have, is that our room was situated by the pool, where there was constant music until 10.30pm. The staff did mention that if we complain then they can stop the music - however we appreciate we were not the only ones staying at the hotel, so we put up with it. and one point there was an issue with the toilet, however this was quickly rectified. I would stay there again and I throughly recommend people staying there.
Stayed 5 nights in Jan 2023
Response from The Management on 30 Jan 2023
Thank you so much for taking the time to share your wonderful review of our hotel. We are delighted to hear that you were pleasantly surprised by your stay with us. We take great pride in providing our guests with excellent service and an enjoyable atmosphere, and it is gratifying to know that our hard work has been noticed.We are glad that you found our breakfast selection and spa facilities to be satisfactory and that our staff were accommodating to your needs. We understand that you had some issues with the music around the pool, but we are glad that you appreciated the effort of our staff in quickly rectifying any issues during your stay.We look forward to welcoming you back again in the future and hope that you continue to enjoy your time spent at our hotel.Thank you again for your kind words and for your patronage.Sincerely,

2/10 Terrible

ShafiulBari, Dhaka

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
House keeping and room service is very much poor, they dont response quickly even aftet half an hour. Nobody picks phone, even they gave me reservation confirmation mail after my check iut, i had to be sure by calling them over phone.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of vacationers, as well as some working people.
Stayed 2 nights in Feb 2019

2/10 Terrible

Ayman, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't find reservation
We initially had done a search on all the major hotels in cox bazar. After narrowing the hotels to a good 2. We decided to go with hotel the cox today as it was a bit pricier thinking it will be better. The other hotel we chose was long beach hotel. So when we got to the hotel I have them the reservation itinerary number and a print out of the booking. They couldn't find it on their end. Had waited 1 hour sitting on some straight plastic seats after travelling a few hours on the plane. After we nagged them to find out what was going on they decided to make a phone call to someone and yet still there was no result. We had offered to pay them a days hotel rate with cash and had the chance to look around the hotel and in the rooms. It was awful.plastixs were ripping off the cabinets wallpapers and the paint had not been taken care of. It was really bad. There was a swimming pool as you walk in but the hotel didn't look nothing like a 5 star let alone a 3 star. I would definately recommend long beach hotel. It has class. Looks like a proper hotel. Much better. And on top of that it was way cheaper.
Stayed 1 night in Apr 2018
Response from Hotel The Cox Today on 21 Jun 2018
We are Extremely sorry for this. When we checked our reservation.You leave our reception.We call you several time.We can't reach you. We are apologized

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Don't recommend at all, uncomfortable beds, dirty rooms,
Stayed 1 night in Mar 2018

2/10 Terrible

ami, manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel from hell!
Very rude and unhelpful staff. The rooms were extremely dirty, and full of mosquitos. Soo bad woke up in the middle of night in pain and suffering from the bites. If you want a hotel from hell experience go ahead!
Stayed 4 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full of ants and coakriaches in the room
The reception attitute was not good and they said that room was not ready at 4:30 P.M. ws waited more than e0 minutes. The door card was no corrected set so I came down to resetting. The cashier do mot have enough money to change into smaller bills. And romm was not clean enough the sheet covers were not white but gray and not properly folded. And coffee cup was full of ants so I could not drink it and later on one coakrouch was invade my bed..... So I recommend you should delete this hotel from your recommend list....
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Solid hotel, has a gym. Comfortable stay.
Stayed 3 nights in Dec 2017
Thank for Comfortable Stay at Hotel The cox Today.

10/10 Excellent

Mir Fahim Ahmed, Dhaka,Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Hotel I have ever seen
Stayed 1 night in Nov 2017
Thank Mr.Fahim

6/10 Okay

Sm Towfique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea View Room.
Good looking Hotel.All Facility Available there.But, Billiard Room is too small.we could not play full time .

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay, Nothing special. Staff not god at English
Stayed 3 nights in Sep 2017