Thank you for sending in your review. We are currently undergoing a renovation, but are still glad that we were able to accommodate you. We apologize about the smoking, especially since we are a nonsmoking hotel. Hopefully on your next visit we will have some of our renovation completed and you can enjoy our new rooms.

Please know that cleanliness is of the utmost importance to us and we apologize for failing in that mission for your last stay. We will be reviewing cleaning practices with housekeeping staff to ensure that this is not experienced again by another guest.

Thank you for the great rating you gave us for your past stay with us. We look forward to seeing you again.

Thank you for sharing your feedback regarding your stay at the Residence Inn. I am so sorry that we failed you during your stay. I have shared your feedback with the appropriate departments to prevent these issues from happening in the future.

Thank you for sharing your experience on this survey. I am sorry about the issues that you had with your stay. I have directed these issues to the appropriate departments. Thank you.

Thank you for taking the time to evaluate your stay! I hope to see you in the future.

Thank you for sharing feedback about your experience. I am so sorry that we let you down during your stay. These issues have been forwarded to the proper departments to make sure they are addressed. I hope that you will give us another try in the future so we can make it up to you.

Thank you for taking the time to fill out a survey regarding your stay. I am so sorry that we failed you with the cleanliness of your room. This issue has been directed to the housekeeping supervisor for further review and a teaching tool. I hope that if you are in the area again, you will give us another chance to make it up to you.

Thank you for taking the time to complete a survey regarding your stay. I sincerely apologize for the issues that you had during your stay with us. Our goal is to provide excellent service and a comfortable stay. I am sorry that we let you down. We hope that you will give us another opportunity to make it up to you in the future.

We are glad that you enjoyed your stay! We hope to see you in the future.

We are glad that you enjoyed your stay and hope that you will stay with us again when you are back in our area.

I am so sorry for the issues that you had with the hotel. Customer satisfaction is extremely important and I am sorry that we let you down. We hope that in the future you will give us another chance.