The staff was great. Very nice, professional, and helpful.
I loved that the hotel was within walking distance of optional dining. Family friendly.
I disliked that coming into our room we were greeted with 2 huge water bugs/cockroaches. One that even climbed in bed with me and even after being told they would look into moving us no one ever vaccumed the room during the stay because the bug we caught and killed was there the entire trip.
Mold in the Orange juice. Dishes were dirty. Peanuts and trash left under the couch in our room. Elevator does not work properly you can easily get stuck. Also, they advertise a bar and food but they don’t always have some one of age to serve the alcohol and they don’t serve food other then complimentary breakfast and the snacks in the front.
This was a great stay for visiting family in Columbus. The room was very spacious. The amenities were good. The location was excellent. Felt it certainly was a good value.
The staff was helpful and nice.
When I checked in, the initial clerk (Desmond) was non-verbal, non-welcoming and seemed bothered I was taking up his time; he was just plain rude and shouldn’t be at the front desk at all. I was relieved when another front desk clerk relieved him and took over…this clerk was welcoming and polite.