โรงแรมใกล้สวนน้ําโคโค คีย์ วอเทอร์ รีสอร์ท, ภูเขา Laurel

"Older hotel but well maintained"

"The beds are very uncomfortable. There are no liners in the waste paper baskets the front desk does nothing to help you and most of all when I was checking out with my husband the front desk person asked us if we wanted breakfast since we had a a long drive. We told her now I took the luggage out to our car and return the cart within a minute and ask for a bagel and she told me it was too late breakfast is over, and I should drive over to Starbucks to get it. Really you just told me we could get...

"Staff was immpeccable. I am a disabled femaled veteran and the staff was extremely accommodating traveling from ft mcguire afb with my 11yr old. A+++++. Thank you sooooo much for your help with my kid and service dog! Every hotel should have guest services like these gentleman!"

"Room was dirty. Location was pretty good."

"Second time staying here. Very clean and friendly staff!"

"My kids loved the pool. Very clean property."

"I usually have a very good experience. Everything is always clean. The beds are comfortable. I can’t complain."

"We waited an entire month to receive our deposit back. During that time, we made multiple calls and were repeatedly given misleading information, including assurances that the refund was being processed when it was not. We even escalated the issue to corporate, but it ultimately took intervention from our bank to recover the funds. This level of service is unacceptable and extremely frustrating. The condition of the room and overall experience were equally disappointing. Basic amenities were...

"RUN DO NOT BOOK !!! NEVER AGAIN !! JUST FILTHY"

"So the check in process was fairly easy, housekeeping staff in the hallways were extremely nice and helpful when you needed anything. The Front desk staff was okay,, breakfast staff was really attentive . We really enjoyed the closeness to the laundry facilities on the second floor."

"Y"

"Good"

"The room was adequate but the bathroom could use refurbishing. Some sltaff were very nice and competent, others not so mufh. Our phone did inot work, totally dead. When I went to the desk I was told simplel that some of the rooms have non working phones. No offer to replalvler il ot address it. BreaKFast was ok; typical of the offering of this level of hotel."

"musty room dated rooms lumpy broken beds loud highway noise dirty bathroom and floors breakfast was ok for a quick simple bite."

"There was no elevator and my room was on the third floor, the door to my room wouldn’t open and it took the maintenance guy almost an hour to open the door."

"Would stay again. Nice and clean"

"Elevator wasn’t working, hallways to room reeked of marijuana , pit bull dogs amongst others were dominate in the hall ways, our lock was broken, chair in room was broken, never the less we checked in and checked out immediately. Do not book this hotel!"

"Last minute booking, old, rusty, dirty, felt unsafe. "