Thank you Jacqueline, we were delighted that you enjoyed your time at the hotel.

Thank you for your feedback, we were disappointed to learn that there was a issue with the lighting in your room, the lamps are linked to a main switch on the wall, but we would have been happy to resolve this immediately during your stay. Unfortunately the hotel is busy at certain times of the year with families, but after 7pm is specifically for adults only in the Leisure Club, so this might be a more relaxing time. We hope you will have the opportunity to return to the hotel and perhaps select one of our superior rooms. These are available by booking directly. Thank you again for taking the time to send through your feedback.

Dear Lynn, Thank you for taking the time to send through your valuable feedback. We would like to sincerely apologise for the issues you experienced during your last stay. Both the tap and window issues have been addressed and should you choose to return to us again we would like to offer you a discounted rate and a complimentary upgrade to one of our superior rooms. Thank you again for your comments.