Thank you for bringing these concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay.We are genuinely sorry to hear about the issues with the gardens, the plant outside your room, and the condition of the pillows. Your feedback is crucial for us to address these issues promptly and improve our services.Please be assured that we will investigate and take corrective measures to enhance the overall experience for our guests.Regarding after-hours access, we apologize for any difficulty you faced and will review our procedures to ensure smoother late arrivals.Thank you for your understanding. If there's anything else you'd like to share or if you have additional feedback, please feel free to reach out.

Dear Sara, Thank you for your positive comments on the cleanliness and tidiness of our property. We appreciate your feedback.We also acknowledge your observation about the rooms being a bit dated. We continually strive to enhance our accommodations, and your input is invaluable in this process.We hope the overall experience was enjoyable, and we look forward to the opportunity of welcoming you again.

Dear Noelene, Thank you for sharing your experience with us. We apologize for any inconvenience you faced with the shower temperature fluctuation. Our team will promptly address this issue to ensure a more consistent and comfortable experience for our guests.We also understand your concern regarding the cost of your one-night stay. We appreciate your feedback on this matter, and we will certainly review our pricing structure to ensure it aligns with the value we aim to provide.Your input is valuable to us, and we hope to have the opportunity to better serve you in the future.If you have any further details or if there's anything else you'd like to share, please feel free to reach out.

Dear Trevor, Thank you for choosing our property, and we appreciate your feedback. We're glad to hear that our location was convenient for you.We also want to inform you that we are currently working on updates to enhance the overall experience for our guests. Your patience and understanding during this process are greatly appreciated.We hope to have the pleasure of welcoming you again in the future to enjoy our improved facilities.

Dear Ann, Thank you for choosing to stay with us, and we appreciate your positive feedback on your experience. We're delighted to hear that you found our place nice.Please note that renovations are currently in progress as we strive to enhance our facilities. We appreciate your understanding and patience during this time.If there's anything specific you'd like to share or if you have additional feedback, please feel free to reach out. We look forward to providing an even better experience on your next visit.

Dear Trudy, Thank you for your kind words about our location. We're pleased to hear you enjoyed the positioning of our property.However, we apologize for the inconvenience caused by the persistent shower leakage. Your feedback is important to us, and we will investigate this issue promptly to ensure it is resolved for future guests.If there's anything else you'd like to share or if you have additional details regarding your stay, please feel free to reach out.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.

Thank you for taking the time to share your experience with us. We appreciate your kind words about our receptionist.However, we apologize for the condition of the room, as described. Your feedback is crucial in our continuous efforts to improve our services. We will address the issues you've raised, including cracked walls, the broken top of the shower, and the overall cleanliness, to ensure a higher standard for our guests.We value your input, and your comments will guide us in making the necessary improvements. If there's anything more you'd like to share or if you have additional details, please feel free to reach out.We hope to have the opportunity to welcome you back for an improved stay in the future.

Dear Rick, Thank you for your positive feedback on the cleanliness and tranquility of your room. We're glad to hear that you enjoyed a comfortable stay.We appreciate your suggestion regarding the potential updates for TVs and beds. Guest feedback is crucial for our continuous improvement, and we will certainly consider your input as we strive to enhance our accommodations.If your travels bring you back to our area, we would be delighted to welcome you again.

Thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that you enjoyed the lovely location, beautiful view over the valley, and that your room was clean and comfortable.Your observation about the exterior needing some repair work is duly noted, and we appreciate your understanding. We are committed to enhancing both the interior and exterior aspects of our property to provide an even better experience for our guests.We look forward to welcoming you back for another comfortable stay in the future. If you have any further suggestions or comments, please feel free to share.

Thank you for choosing to stay with us, and we're pleased to hear that you had an easy and untroubled experience during your two-night stay. Your feedback is important to us, and we appreciate your thoughtful comments.We take note of your suggestions for renovations, upgrades, and additional power points in the room. We are always looking for ways to improve our accommodations, and your insights will be considered in our future plans.We're delighted that you found our environment pleasant for exploring the Clare area. If you have any further suggestions or if there's anything else you'd like to share, please feel free to reach out.We hope to have the pleasure of welcoming you back in the future.

Thank you for choosing our place for your stopover, and we're delighted to hear that your stay was very comfortable. It's great to know that you found our location convenient, providing excellent access to restaurants within a 25-minute walk.If you have any further feedback or if there's anything else you'd like to share, please feel free to reach out. We appreciate your positive comments and hope to have the opportunity to welcome you back in the future.

Thank you for bringing these concerns to our attention, and we sincerely apologize for the inconvenience you experienced during your stay. We have taken note of the issues you mentioned, and I want to assure you that we are addressing them promptly.As a part of our ongoing efforts to enhance guest experience, we have already updated the windows with new double glaze windows. Additionally, we are thoroughly inspecting and replacing any malfunctioning appliances, including the toaster.We appreciate your feedback as it helps us identify areas for improvement. Please accept our sincere apologies for any discomfort caused during your stay. We hope to have the opportunity to welcome you back and provide a much-improved experience.If you have any further concerns or if there's anything else you'd like to share, please feel free to reach out.Best regards,

Hi Mitch, this room does not have a spa. You have booked the room with bath tub, so you did not book a Spa Room. Sorry for any inconvenience.