การตอบกลับจาก Imperial River House Resort, Chiang Rai วันที่ 24 ธ.ค. 2019
Dear Guest ,
Thank you very much for your implementation. We are glad that our service makes you feel good.
We hope to welcoming you next time.
Best Regards,
Management Team
The Imperial River House Resort, Chiang Rai
Dear Valued Guest,
Thank you for staying with us and for your recent feedback. We appreciate for your valuable time review.
Best regards,
Arkom Bunpeng
Hotel Manager
Good stay! Hotel was dated but clean. Rooms are spacious and staff are very nice. Free breakfast is good
Curtis
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Thanadon.T / Hotel Manager วันที่ 22 เม.ย. 2024
Thank you for staying with us and appreciated your value feedback. All those will share to our team for their further encouragement. We indeed to being of your service and looking forward to welcoming you back again in not too far distant Krub.
8/10 ดี
Albert
28 ม.ค. 2024
Albert
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Thanadon.T / Hotel Manager วันที่ 16 ก.พ. 2024
Thank you for staying with us and appreciated your value feedback. We really delighted that you were happy to be with us and looking forward to welcome you back again in not too far distant Krub.
การตอบกลับจาก Thanadon.T / Hotel Manager วันที่ 26 ธ.ค. 2023
Thank you for staying with us and appreciated your value feedback. We delighted that you were satisfied with your stay including rooms, facilities, location and staff. We also looking forward to being of your service and to welcome you back again in the near future Krub.
การตอบกลับจาก Thanadon T. /Hotel Manager วันที่ 28 พ.ย. 2023
Thank you for staying with us and appreciated your value feedback. That will share to our team for their further encouragement. We looking forward to welcome you back again in not too far distant Krub. Thanadon.T / Hotel Manager
Thank you for staying with us and appreciated your value feedback. We hope to being of your service and looking forward to welcome you back again in the near future Krub.
Stayed in a river front room. Had plenty of ants and mosquitoes plus several geckos. There were holes in the floor and roof. Water dripped from the roof when it rained. Also hot water was almost nonexistent.
I was able to get another room the last night after the roof leaked really bad.
The hotel is isolated from everything so if you want to go do or see something you will need to arrange for a tour. The hotel didn’t have any flyers for ideas.
Only place to eat is at the hotel unless you have a car or take a taxi. I walked a good kilometer before I found a restaurant, but no one spoke English. The hotel restaurant food was nothing special except it was four times the price.
Kurt
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก THANADON T. / HOTEL MANAGER วันที่ 23 พ.ค. 2023
Thank you for staying with us and appreciated your value feedback. We do apologize for some inconvenience caused during your recently stay, for the cottage on the river front are the room made by wood in Thai style house, that may look old and some holes around, also the insects in rainy season. These room type are quit unique and seasonal stay especially in winter. However, we do have regular maintenance and keep the room condition with proper hotel standard. Also, the food menu will share to our team for further discussion to improving. We do hope to being of your service and looking forward to welcome you back again in the near future Krub
การตอบกลับจาก Thanadon T. /Hotel Manager วันที่ 20 ก.พ. 2023
Thank you for staying with us and appreciated your value comments. We hope to being of your service and looking forward to welcome you back again in the near future Krub.
Thank you for staying with us and appreciated your value review score. We hope to being of your service, and looking forward to welcome you back again in not too far distant Krub.
Stayed 3 nights in January, 2023. Large bright room with updated bathroom, lovely pool to relax around and helpful staff. Some minor issues: wifi spotty in room, no English language channels on tv and no shuttle service available. Despite this, I’d happily stay again.
naomi
การตอบกลับจาก THANADON T. / HOTEL MANAGER วันที่ 26 ม.ค. 2023
Thank you for staying with us and appreciated your value comments. We delighted that you are happy with our facilities, Large bright room with updated bathroom, lovely pool to relax around and helpful staff. However, we will share with our engineering team for WiFi and TV channels for improving in the future. We looking forward to welcome you back again in not too far distant Krub.
Thank you for staying with us and appreciated your value review score. We hope to being of your service, and looking forward to welcome you back again in not too far distant Krub.
10/10 ดีเลิศ
Christian
เดินทางกับคู่รัก
22 ธ.ค. 2022
Sehr schöne große Zimmer und sehr gutes Restaurant. Das Hotel ist schön und ruhig gelegen, direkt am Fluss. Ich war hier schon öfter und kann es nur empfehlen.
Christian
เข้าพัก 3 คืน, ธันวาคม 2022
การตอบกลับจาก THANADON T. / HOTEL MANAGER วันที่ 6 ม.ค. 2023
Thank you for staying with us and appreciated your feedback. We are most delighted to your kind royalty for returning to stay with us again in several time, also to recommend our hotel. We sincerely thanks again and looking forward to welcome you back as always Krub.
Instalaciones necesitan una remodelación y pocas opciones para el desayuno. Entorno y piscina muy bonitas. Bicicletas requieren mantenimiento pero funcionan.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ตุลาคม 2022
การตอบกลับจาก THANADON T. / HOTEL MANAGER วันที่ 5 พ.ย. 2022
Thank you for staying with us and appreciated your value comments. All those will share with our team for further improvement, in the areas of room facilities, breakfast, and bicycle. We hope to being of your assistant and looking forward to welcome you back again in the near future Krub.
we stayed in the suite with balcony & river view, very spacious room & very comfortable. Great pool. Breakfast limited (no bacon) but okay. Would book again
Russel
เข้าพัก 1 คืน, สิงหาคม 2022
การตอบกลับจาก THANADON T. / HOTEL MANAGER วันที่ 15 ก.ย. 2022
Thank you for staying with us and appreciated your value comments. We delighted that you like our hotel with very spacious room & very comfortable, also great pool. Whilst, to share with our F&B team for breakfast menu improving in the future. We hope to being of your service, and looking forward to welcome you back again in not too far distant Krub.
Thank you for staying with us and appreciated your value review score. We hope to being of your service, and looking forward to welcome you back again in not too far distant Krub.
Thank you for staying with us and appreciated your value review score. We hope to being of your service, and looking forward to welcome you back again in not too far distant Krub.
Enjoyed our stay at the resort. Staff was helpful and kind. The breakfast was tasty. The room and pol was also nice!
Emil
เข้าพัก 2 คืน, มิถุนายน 2022
การตอบกลับจาก Thanadon T. วันที่ 22 มิ.ย. 2022
Thank you for staying with us and appreciated your value comments. We delighted that you enjoyed to stay with us, tasty breakfast, nice room and pool, as well as service of staff helpfully & kind. All those will share to our team for their further encouragement. We looking forward to welcome you back again in not too far distant Krub.
Dear Khun Glenn,
Thank you for staying with us and appreciated your value comments, which will share to our team for their further encouragement. However, we do apologize for an overlook of equipment maintenance for electrical outlet, that will have our engineering team to check more often in the future. We looking forward to welcome you back again in not too far distant Krub.
Yours faithfully,
Hotel Management.
Nice & quiet hotel, spacious & comfortable room with nice surroundings located on the river. Friendly & attentive reception. However for such a nice hotel, very average restaurant, out of various items from the menu, maybe needs closer supervision by management !
JeanM.
เข้าพัก 2 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก IRH วันที่ 26 ก.พ. 2020
Dear JeanM,
Thank you very much for staying with us and for your valueble time sharing feedback recently.
We do appreciate to know that you had wonderful stay from our peaceful location by the Kok River as well as staff hospitality. Well noted on your comment for our selection item from the restaurant. Your feedback is really useful for us to improve better service for our guests.
Looking forward to welcoming and serving special lanna sense to you again when you have plan visit Chiang Rai in shortly future.
Best regards,
Arkom Bunpeng
Hotel Manager
การตอบกลับจาก The Imperial River House Resort, Chiang Rai วันที่ 9 ม.ค. 2020
Dear Guest,
Thank you very much for your implementation. We are glad that our service makes you feel good.
We hope to welcoming you next time.
Best Regards,
Management Team
The Imperial River House Resort, Chiang Rai
We chose the hut by the river seperate from the Hotel and although less well furnished we really enjoyed the experience
Ashley
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก The Imperial River House Resort, Chiang Rai วันที่ 9 ม.ค. 2020
Dear Ashley,
Thank you very much for your implementation. We are glad that our service makes you feel good.
We hope to welcoming you next time.
Best Regards,
Management Team
The Imperial River House Resort, Chiang Rai
This property would nickel and dime you. We booked 2 rooms for 3 people. They only allowed 2 gala dinner tickets for 3 people. They insist to charge us an extra $50 for a horrible new year Eve dinner with lousy food, lame entertainment and drinks are not included. We purchased 2 cocktail for exhorbitant prices which taste like sugar. Worst hotel in our trip by far.
SM
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก IRH วันที่ 7 ม.ค. 2020
Dear SM,
Thank you very much for your choosing to stay with us at The Imperial River House Resort Chiang Rai and for your valuable time sharing experience recently.
We do appreciate to know that you had New Year Eve and Counting down time with us before crossing to brilliantly this year coming. For the reservation including dinner we had been set up by person selection your comment for booking process will be for sure leading to improve our service for next time.
Regarding to the local cultural concept Lanna Chiang Rai and we do try to bring the best to our guests that being proud organize outdoor Gala Dinner in the hotel garden along with native local show and musician, however your comment is worthiness for us to focus on to be better in the future.
We do apologize for any inconvenience may have caused you and looking forward to welcoming and serving Lanna touch concept to you again when your traveling plans cross to enchanting Chiang Rai province shortly.
Best regards,
Arkom Bunpeng
Hotel Manager
Quiet and Private property along the river, just 10 minutes to Downtown. We found only small group tour. Room is very comfortable. BF on the counter is good with standard variety. Staff is friendly and helpful.
PLP
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก The Imperial River House Resort, Chiang Rai วันที่ 31 ธ.ค. 2019
Dear Guest ,
Thank you very much for your implementation. We are glad that our service makes you feel good.
We hope to welcoming you next time.
Best Regards,
Management Team
The Imperial River House Resort, Chiang Rai
การตอบกลับจาก The Imperial River House Resort Chiang Rai วันที่ 30 ต.ค. 2019
Dear Guest ,
Thank you very much for your implementation. We are glad that our service makes you feel good.
We hope to welcoming you next time.
Best Regards,
Management Team
The Imperial River House Resort, Chiang Rai
2/10 แย่มาก
ผู้เข้าพักจริง
8 ต.ค. 2019
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Imperial River House Resort, Chiang Rai วันที่ 18 ต.ค. 2019
Dear Guest ,
Thank you very much for your implementation. We are glad that our service makes you feel good.
We hope to welcoming you next time.
Best Regards,
Management Team
The Imperial River House Resort, Chiang Rai