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NH Cartagena Urban Royal

Property class: 3.5

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Close to Clock Tower and Cartagena de Indias Convention Center, NH Cartagena Urban Royal provides a rooftop terrace, laundry facilities and a bar. The on-site restaurant offers lunch and dinner. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿4,406
฿4,406 total
15 Sept - 16 Sept

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room

A hotel room with a bed, a bedside table with a vase of flowers, a wall-mounted lamp, and a large window offering a view of a yellow building with a clock tower.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a TV, and a mirror.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, bedside table, lamp, and a window with a view of a yellow building with a clock tower.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and artwork on the wall.

Standard Room

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room (View)

A hotel room with a bed, a desk, a TV, a window with a view of a building, and a chair.

Superior Room (View)

8.4 out of 10
Very good
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room (View, Extra Bed 2 Adults + 1 Child)

A hotel room with a bed, a desk, a TV, a window with a view of a building, and a chair.

Superior Room (View, Extra Bed 2 Adults + 1 Child)

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Balcony

A hotel room with a large bed, a wooden headboard, a nightstand, a mirror, and a bathroom visible through an open door.

Deluxe Room, Balcony

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

A hotel room with a large bed, a wooden headboard, a nightstand, a mirror, and a bathroom visible through an open door.

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi
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About the area

Located in Cartagena Walled City, a neighbourhood in Cartagena, NH Cartagena Urban Royal is near a train station. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach. Caribbean Naval Museum and Ciudad Movil Cultural Center are also worth visiting. Looking to get your feet wet? Snorkelling and windsurfing adventures can be found near the property. Visit our Cartagena travel guide
Map
Plaza de los Coches Cr 7# 34-10, Cartagena, Bolivar, 130001

What's nearby

  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    1 min walk - 0.1 km
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    3 min walk - 0.3 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    6 min walk - 0.6 km
  • Bolivar Square
    5 min walk - 0.4 km
  • Plaza Santo Domingo
    5 min walk - 0.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    16 min drive

Restaurants

  • Buena Vida
    3 min walk
  • Espiritu Santo Restaurante
    3 min walk
  • Mama’s Pizza
    2 min walk
  • Mirador Café & Bar
    1 min walk
  • Cafe La Manchuria
    4 min walk

About this property

NH Cartagena Urban Royal

  • Hotel near Clock Tower
  • Close to Cartagena de Indias Convention Center and Walls of Cartagena, NH Cartagena Urban Royal provides a rooftop terrace, laundry facilities and a bar. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Buffet breakfast (surcharge), airport drop-off service (surcharge) and tour/ticket information
    • A front desk safe, a 24-hour front desk and free newspapers
    • Luggage storage, a banquet hall and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at NH Cartagena Urban Royal boast perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and showers
    • 42-inch LCD TVs with cable channels
    • Eco-friendly cleaning products, fridges and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by these third-party sustainability certification schemes: Bioscore Sustainability and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

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฿5,309 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; USD 23 to 25 for adults and USD 23 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 110000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 23 to 25 for adults and USD 23 to 25 for children
  • Airport shuttle fee: USD 99000 per vehicle (maximum occupancy 4)
  • Pet fee: USD 110000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does NH Cartagena Urban Royal have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at NH Cartagena Urban Royal?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at NH Cartagena Urban Royal on 15 Sep 2026 start from ฿4,406, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is NH Cartagena Urban Royal pet-friendly?

Yes, NH Cartagena Urban Royal allows cats and dogs (limit 1 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 110000 per pet, per night. Service animals are exempt from fees.

How much is parking at NH Cartagena Urban Royal?

NH Cartagena Urban Royal doesn't offer parking.

What time is check-in at NH Cartagena Urban Royal?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at NH Cartagena Urban Royal?

Checkout is at noon.

Does NH Cartagena Urban Royal provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 99000 per vehicle applies.

Where is NH Cartagena Urban Royal located?

Located in Cartagena Walled City, this hotel is steps away from Plaza de los Coches and Clock Tower. Cartagena de Indias Convention Center and Walls of Cartagena are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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