8/10
The property was beautiful and tranquil. You would never you were in the middle of the historic center because it was so peaceful and quiet indoors. The staff were attentive, polite, and very pleasant. We loved Arnold and Jovani and the front desk! The decor and ambience of the hotel was exactly as we wanted and very authentic. Some opportunities were the daily breakfast: the options were very limited and the food is left out and unrefrigerated the entire time in very hot weather. I did not feel comfortable eating or drinking things that were warm. The spa experience was good, although it was more of a room with a curtain than a spa. My therapist, Gina, was lovely but there was nowhere to put my clothes. Also during the massage, you could still hear the music from the rooftop as well as some of the workers. It would have been nice if they were notified that clients were in session and should not be disturbed. Other than that, this was a perfect location and a beautiful experience! I will definitely return to Cartagena and Hotel Bantú!
Jenelle
เข้าพัก 4 คืน, พฤษภาคม 2025
