Does Protea Hotel by Marriott Cape Town Cape Castle have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Protea Hotel by Marriott Cape Town Cape Castle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Cape Town Cape Castle?

Self-parking is available for ZAR 40 per night.

What time is check-in at Protea Hotel by Marriott Cape Town Cape Castle?

Check-in start time: 10:00 AM; check-in end time: 2:00 PM.

Does Protea Hotel by Marriott Cape Town Cape Castle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 350 per person applies.

Where is Protea Hotel by Marriott Cape Town Cape Castle located?

This family-friendly Cape Town hotel is located in the entertainment district, within a 15-minute walk of Table Mountain National Park and Cape Town Stadium. Long Street and Cape Town International Convention Centre are also within 1 mile (2 km). Cape Town Station is 22 minutes by foot.

Protea Hotel by Marriott Cape Town Cape Castle Reviews, Deals & Photos 2025

10/10 Excellent

Andries

11 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

13 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

We only stayed here 1 night, it was exactly what we needed, in walking distance to the robben island ferry. The staff was very helpful and friendly. I loved the white wine served as a welcome drink. Our room was comfortable and the area close to amenities.

Stayed 1 night in Feb 2020

8/10 Good

Denise

10 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and convenient

Hotel was in a good location for bars and restaurants, as well as being relatively close, in walking distance, to the V&A. The staff were very friendly and helpful, however, a little inconsistent. They kindly arranged for a taxi for us to Newlands on the first day, at a reasonable cost, however, when we asked for the same on the second day, the cost almost doubled. We therefore took a 20 minute walk to the railway station for 90% cheaper. The room was spacious and clean for our 8 night stay, and we would definitely use it again if in Cape Town.

Stayed 8 nights in Dec 2019

10/10 Excellent

Tore

9 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra Hotel till rimligt pris

Bra hotel med parkering i huset upp till reception/rum. Stort rum med Sovrum och vardagsrum, stort badrum men liten dusch. Frukost helt OK

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

2 Jan 2020

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Fine for a night, but not an extended stay

The room was very bare bones and not nicely decorated. The bathroom was very tiny with no window and the shower curtain was so thin the water went right through it. The couch had been very worn and was sunken in the middle. The bed was so tiny and was hard for 2 people to sleep in, so one of us spent several nights sleeping on the couch. We had a patio door, but it didn’t open. One of our 2 air conditioners didn’t work and only the living room window opened. It was hard to air out the room. The pool was also dirty when we went to use it. The staff closed it down to clean but it still took a long time. The staff was friendly and helped us in any way they could. We could also see the New Years Eve fireworks from the pool area. We didn’t have breakfast at the hotel but there are plenty of nearby places to get breakfast. Part of the reason this hotel was so disappointing was because the week prior we stayed at the Protea hotel down the street and that hotel was so modern and comfortable. The amenities were much nicer. Just know all Protea Marriott hotels are not the same.

Stayed 5 nights in Dec 2019

8/10 Good

OneO

16 Nov 2019

Liked: Staff & service

View og tablemount is beautiful, However facility is too old. Especially bath

Stayed 3 nights in Nov 2019

6/10 Okay

sanjeev

25 Oct 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Access issue

I arrived around 11pm. All access to property was closed and no signage or people to advise what to do. I had to walk around at that hour with car parked on road to figure out what to do. I eventually found a buzzer and someone opened. not good.

Stayed 1 night in Oct 2019

8/10 Good

KRTA, LA, CA

23 Oct 2019

Liked: Staff & service, amenities, property conditions & facilities

This was nice - could not use the pool because of the weather. Breakfast was good and the staff was friendly and helpful.

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

15 Feb 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the property was pleasant, the staff were friendly and I would stay again.

Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

11 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities

南アフリカ全体でそうなんだろうけど、シャワーの水圧が弱すぎ。あとは、まったく問題なし。強いて言えば、ウオーターフロント、ダウンタウン、どちらに行くにも、徒歩15分はかかる点。

Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

31 Jan 2019

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Friendly staff, but hotel condition is old.

Staff and service were wonderful and accommodating to all requests. However the hotel is dated and worst part was the two elevators never worked at the same time. Each day it would be one or the other and when you're unlucky the working elevator takes 10 minutes to arrive when called or even longer.

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

21 Jan 2019

Liked: Cleanliness, staff & service

Great view. Great room. Desk staff great. Negatives however: Disappointed the pool looked a little under the weather and we did not use it. Water was green. Cleaning staff needs to learn to not hold elevators. Sometimes long waits for one.

Stayed 7 nights in Dec 2018

6/10 Okay

Marja

17 Jan 2019

Liked: Cleanliness, staff & service

Good stay

We were transferred to Cape Town Lodge Hotel because the Protea Hotel by Marriott Cape Town Cape Castle was fully booked. The location of the hotel was perfect for Bo-Kaap and central district shops, but too far away from V & A. Our room was pretty big with good beds and facilities to heat water. Wi-Fi was ok. Breakfast was decent with fresh fruits, but limited selection of bread. Pool was pretty small. The staff in the reception was very helpful.

Stayed 3 nights in Dec 2018

8/10 Good

Mark

3 Jan 2019

Liked: Cleanliness, room comfort

Great location for DIY apart hotel

Great location and very reasonable facilities if you get the studio apartment and can make use of the living room and kitchen. Don’t expect any extensive service from the front desk beyond struggling to open the parking garage. WiFi’s functions b at low speed. Still a nice environment nearby and 15 minutes walk to the V&A complex.

Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

2 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zentral gelegen. Hauptstrasse ist jedoch sehr laut. Tolle Aussicht. Grosse Zimmer. Netter Staff. Gutes Essen. 15 min zu fuss zur Waterfront.

Stayed 3 nights in Dec 2018

6/10 Okay

Larissa, Recife

29 Nov 2018

Liked: Cleanliness, room comfort

Disliked: Staff & service

Dececpcionante.

O hotel tem uma estrutura razoável, mas o staff deixa muito a desejar. Durante o check-in, presenciamos duas reclamações de hóspedes. O funcionário nos abordou logo com vendas de passeios, o que nos pareceu muito estranho. No primeiro dia café da manhã não havia mais quase nada no buffet e estava tudo muito bagunçado e sujo. Também não fomos bem tratados, nem sequer com um bom dia. Decidimos tomar café da manhã fora do hotel nos demais dias justamente por causa disso. Pedimos uma água pelo room service e nos pediram gorjeta por isso. Enfim, a impressão é de que o hotel está abandonado, sem qualquer gestão ou controle de qualidade. Não deveria ter a bandeira Marriott. Decepção.

Stayed 5 nights in Nov 2018

10/10 Excellent

Nofil

13 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

It was amazing. The hotel is in a prime location right opposite V&A Waterfront. Wifi was a bit poor but the rest was amazing.

Stayed 2 nights in Nov 2018

10/10 Excellent

J

3 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgraded to suite without asking. Room was huge and had a great view. Furnishings and decor just a bit tired but everything was clean and comfortable. Had a really big 2-person tub but did not use it due to the recent water issues. Conversely, the shower stall was cramped for me (6 ft., 170 lb. male). Thanks

Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

21 Oct 2018

AC unit to old to noise nedd a update room furnuture to old room nedds to be renomated

Stayed 2 nights in Oct 2018

8/10 Good

Gavin, British Columbia

1 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Considering the price point the location is great walk to the waterfront as well as other shops, cafes, supermarkets etc. Room was nothing flashy but it was modern, clean and spacious. Great views on the higher floors. Lots of fresh fruit and eggs cooked to order for breakfast. Pool is nice although the busy street runs by it. The entrance is a bit confusing...I used the man door to the parking garage and then up the elevator...still not sure if there was another way in and I got locked out once. Wifi is spotty, itll drive you nuts.

Stayed 3 nights in Sep 2018

10/10 Excellent

William

27 Sep 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific place to stay

Very convenient location hotel staff was wonderful , Very safe hotel, clean , And I should repeat it’s a very convenient location

Stayed 8 nights in Sep 2018

8/10 Good

Nilson Tadeu

13 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa,mas com ruído externo das ruas próximas

De um modo geral muito boa, atendimento,café da manhã, limpeza, mas por estar localizado perto de avenidas muito movimentadas o ruído é intenso, principalmente a noite e de manhã cedinho.

Stayed 8 nights in Jul 2018

6/10 Okay

Verified traveller

2 Apr 2018

Liked: Room comfort

Basic hotel, good location, good views.

Basic hotel and good for a stop over. The view from the corner rooms are great and very nice to be able to open the sliding doors to Juliette Balcony. Rooms feel old, but everything works. Over easter felt overpriced. Location is good with a 15min walk to V&A.

10/10 Excellent

Friedhelm

28 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehmer Aufenthalt im Protea Cape Castle

Ordentliches Hotel an der Main Road fußläufig zu V & A Harbourfront. Long Street ebenfalls in 20 min zu Fuß erreichbar. Hotel bietet Studios mit Wohnraum, Schlafraum u. Bad. Wohnraum mit kl. Küche, Microwelle, Kühlschrank, Wasserkocher, Tee u. Kaffee. Klimaanlage. Freundl. u. hilfbereiter Service an der Rezeption. Durchaus empfehlenswert!

Stayed 5 nights in Feb 2018

6/10 Okay

Mohammad

24 Feb 2018

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The hotel is in a nice location and close to V & A Waterfront. Daytime staff members were really helpful and tried to accommodate us (with cleaning, providing supplies and such). The room was decent as well as we slept in comfortably. What we did not like: 1. the coupon based internet access (it was unreliable at times and we would need to re-authenticate so frequently. coupon would stop working and we would end up requesting new coupon. 2. Night time staff members were not helpful at all. Would ask us to come to front desk when we ask for resources. Would tell us something is not available just so he/she would not have to come to our room. Like telling us the kitchen is closed an hour before the kitchen was actually supposed to be closed according to hotel brochures in room. 3. The elevator at times did not work and it was a bit scary or frustrating at times. Overall, not a Marriott like experience. I do see the potential of being great though. The day time staff members were really helpful. Not sure what happened at night.

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