I had to adjust the date of my booking due to a highway closure, and since I booked through expedia it was a bit of a process but the hotel was amenable to the change without an extra charge.
My room smelled bad, and the carpet wasn't clean. The first night there were people speaking loudly in the hallway all through the night, I was awoken several times.
The restaurant staff were lovely and the coffee was good at breakfast. I wish there were more choices for the complimentary breakfast.